o2 my choice of network (O2)

Member Name: MikeModano09

Product:	O2
Date:	25/09/09 (25 review reads)
Rating:

Advantages: Great customer service

Disadvantages: potentially the contracts are expnsive I don't know

I have been with 3 of the big 4 mobile phone networks and must say I have found o2 to be the best.

==== Choice of phones available ====

Overall there isn't really all that much difference in availability between all networks (obviously as manufacturers wish to offer their product to as big an audience as possible), one obvious difference is that o2 have an exclusivity contract with Apple to distribute the iPhone. This currently doesn't bother me as I find the contracts needed to get an iPhone to be rather too expensive.

==== Value of contracts available ====

I have found the value of the contracts that o2 offer is also pretty good, as with all networks, in order to get a high quality phone for either free or for a small fee you need to choose an expensive phone. For £35 a month I get Unlimited texts and 800 cross network minutes as well as some other bonuses which I haven't really bothered about. I do think for £35 a month maybe I am getting slightly ripped off and when it comes to renewal time I will be asking to negotiate.

==== Customer Service ====

I have found the customer service at o2 to be fantastic, whenever I have had any problems with them all I have to do is either pop into a branch or to call their help-line. I may be lucky in that my o2 branch have intelligent employees.

==== Overall ====

Overall other than the slight possibility of me being ripped off on the contract I get I have found o2 to be very pleasant to deal with, their customer service in my experience have been far superior to both Vodafone and the T-Mobile group.

Summary: read the review :P