Newest Review: ... telephone is essential to them. I contacted the O2 online 'Guru' (called Dale but I think he called it Dail!). He absolutely refused t... more
o2 mobile service
Member Name: mizzy
Advantages: Great service
Disadvantages: Could get it cheaper I suppose
Well Ive had my contract with o2 mobile for around 2 months now. Its amazing!
I have a £10 a month simplicity contract for 12 months, I got £5 usage added on and mobile insurance as I couldnt find any cheaper with another company.
I pay them more or less around £23 a month (with a few texts to abroad pushing it up to £23), it comes out by direct debit and I dont even have to worry about it.
The staff in o2 shops always seem to know what they are talking about, and can help with any technical or bill problems. I found them to be less pushy than in phone shops such as phones for you.
The signal from o2 is much better than any other network, I was on 3 before and it was useless. The only place I cant get signal is on the tube, but then I write all my messages and emails and save them to drafts, and it sends them as soon as I am back above ground again.
The o2 team are great, I havent had any problems apart from needing to change which bank account my debit came out of, and I got through straight away to a UK call centre. It was free to call them and they were able to sort my queiry out very quickly so it was hardly a hassle.
I also have their broadband service, which because I had a contract phone with them, I got a huge discount. Please see the seperate review for this.
Overall Im very impressed with o2 and will stick with them if they continue to be so good and offer such a great service.
Summary: Its a great network
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