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onetel.co.uk

Newest Review: ... calling plan instead of evening & weekend. Whilst I was busy making what should have been free calls, they were charging me. Tried to take the wrong amount from my bank account, which cost me £35 in bank charges which they refuse to take responsibility for and refused to pay. Agreed that they had put me on the wrong tariff, transferred me to the right tariff, credited my bill for a lesser amount than I was due to receive and neglected to apply the new tariff to the whole bill. They then refused to look at this when I pointed it out to them. Refused to acknowledge mistakes in setting up my account with reference to my internet serv... more

Read Reviews for onetel.co.uk

onetel.co.uk: Onetel? NEVER AGAIN!!!!!!!!! (607 words)
by - written on 07/09/06 (Very useful, 266 readings)
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I would not recommend Onetel to ANYBODY!!!!! I have been with Onetel 3 times in total. Each time I left because I was unhappy with something. The last time was the worst and I would NEVER(!!!) use them again. The time before last, I used their internet dial up service and found it to be absolutely useless. They charged a connection fee and I had to continually redial as I could only view about two pages before it got stuck. Hence, more money for Onetel. Because of this, the last time I joined Onetel, July `05, I opted to stay with the internet service provider I was using at the time, Tele2, who were absolutely fine. But Onetel messed everything up for me and refused to ... Read the complete review

Another good alternative to BT (313 words)
by r123 - written on 31/10/02
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I recently visited a friend of mine who was using OneTel and decided to investigate their website to see how much calls would cost. I found that they were offering a £2 call credit to anyone who signed up online and I was very impressed by their prices (2.5p / min for a peak rate national call or 1p / min for an off peak local call). I decided to sign up online and within days I received confirmation by email of my account number. You have 2 options :- 1. Simply pay for the calls per minute in the usual way with no monthly fee or 2. Pay £4.99 a month and pay nothing for your off-peak UK calls. Be aware that call ... Read the complete review

Express Review on onetel.co.uk
by - written on 06/09/02
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ex-onetel customer, now use bestnetsa.com - Advantages: reliable - Disadvantages: expensive

hassle-free no-frills internet access (196 words)
by - written on 14/07/02 (Somewhat useful, 118 readings)
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I have no regrets about signing up to Onetel. I began using the 1p per minute service which works very well, and is fine if you are not online much. If you go for this option be sure to keep a track of your minutes yourself as there is no option to see your account mid-month. Using this service I never had a busy signal. When my internet usage increased, and the unmetered service became available in my area, I switched over. This costs £12.99 per month. With this service I have occasionally had a busy signal at weekends. Both the 1p per minute and the unmetered services give good access speeds to websites, and download speeds are as good as your ... Read the complete review

onetel.co.uk: Onetel (322 words)
by - written on 12/06/02 (Useful, 598 readings)
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Several months ago I signed up with Freeserve for their 1p per minute scheme. For some reason unknown to me they decided to charge me £12.99 for unlimited time online. After complaining and receiving compensation I realised that maybe it would be a good idea to pay a flat rate bill, that way I could stay online as long as I wanted without any surprisingly large bills. By this time however Freeserve had put their fee up to £14.99 per month. I desperately looked about for a better deal and stumbled upon Onetel. I had never heard of them before so I was a little worried about the quality of service, but decided to give it a go anyway. To my surprise they preformed ... Read the complete review