Orange Network

I have now been on the Orange network for three years as a Pay-Monthly customer, and have also used them as a Pay as you go customer in the past. I have previously been on the o2 network and T-Mobile so have quite good experience of all of these networks and I have to say that Orange have been the best so far. When on o2 I had terrible coverage, and the customer service was a nightmare. I'd phone to get something sorted out and nobody would be able to help, so in the end I left. I went to Orange as they offered a multitude of tariffs to suit every kind of user. I'm a heavy texter so got a deal with 600 minutes and unlimited texts for £35 per month. Upon ...  Read the complete review

I used to be with T-Mobile and decided to change to Orange when I got a new mobile phone contract. I got the LG Renoir phone on an 18 month contract which gives me 1800 minutes a month and unlimited text messages. Fantastic, or so I thought. But. I don't receive text messages sent to me, other people don't receive text messages I send to them. My mother is also an Orange internet customer and has had no end of problems. Their customer service is appalling. I phoned to try and sort out my text message problem to be told that it was a problem with my phone (even though other Orange customers I know are having the same problems) and that I had ...  Read the complete review

I have been a loyal customer with Orange for years and have always felt very loyal to them. I joined Orange in 1999 on there everyday 50 plan that was well ahead of its time and was fantastic giving the user 50 minutes a day to orange mobiles or landlines. This tariff suited me and I also found the customer service to be spot on with call centres open twenty four hours a day. Over the years the other networks caught up and even superseded orange. This review will focus on the customer service I have experienced and how my opinion has changed of orange over the years There was a time in my 10 year journey with orange the person you spoke to would take it ...  Read the complete review

I got my first phone just over a year ago and it took a very long time to decide which network would be best. My Dad helped me to investigate all the possibilities and work out which would suit my needs. After coreful consideration i hooked up to orange pay as you go, and it seemed the right choce for me. I wanted to send text messgaes, play games and have the latest phone but i wasn't going to use it too much. This time ladt year, mobile mania was just hotting up and quite a lot of the people I knew had mobiles. This was OK, as i could send messages and phone most of my frineds without too much trouble. But lately it seems to be getting more and more difficult. ...  Read the complete review

I have been a customer with Orange for a couple of years now, and have usually been pretty impressed with the service I've had from them. I'm on the Dolphin 15 (promo) contract, so I pay £15 a month, get unlimited free texts and 100 free minutes a month. I also got a shiny Nokoa 6300 which I'm really happy with - it's a great little phone and I'm going to keep it when I change my contract soon. Through Orange, I've also been able to use their "Magic Number" offer, where I could phone my boyfriend's mobile free any time I wanted, but only because he was on Orange. I could add one Magic Number every 6 months, and phone them all for free whenever I ...  Read the complete review