Orange Network

Joined Orange through Quidco and got some easy money for nothing. Only got a contract for 12 months and was paying them 9.99! It has been a good six months yet and there has been one problem month for me.Sometimes they do not update the amount of minutes and texts you have on your phone and this causes you to wonder how many minutes you have left. Orange's customer service has been slow on the phone with their staff being un able to help with phone matters. Orange have caused me problems often when calling them up for matters. Even sometimes they have managed to put the phone down on me without even answering the call! The reception has worked fine ...  Read the complete review

I have now been on the Orange network for three years as a Pay-Monthly customer, and have also used them as a Pay as you go customer in the past. I have previously been on the o2 network and T-Mobile so have quite good experience of all of these networks and I have to say that Orange have been the best so far. When on o2 I had terrible coverage, and the customer service was a nightmare. I'd phone to get something sorted out and nobody would be able to help, so in the end I left. I went to Orange as they offered a multitude of tariffs to suit every kind of user. I'm a heavy texter so got a deal with 600 minutes and unlimited texts for £35 per month. Upon ...  Read the complete review

I used to be with T-Mobile and decided to change to Orange when I got a new mobile phone contract. I got the LG Renoir phone on an 18 month contract which gives me 1800 minutes a month and unlimited text messages. Fantastic, or so I thought. But. I don't receive text messages sent to me, other people don't receive text messages I send to them. My mother is also an Orange internet customer and has had no end of problems. Their customer service is appalling. I phoned to try and sort out my text message problem to be told that it was a problem with my phone (even though other Orange customers I know are having the same problems) and that I had ...  Read the complete review

I have been a loyal customer with Orange for years and have always felt very loyal to them. I joined Orange in 1999 on there everyday 50 plan that was well ahead of its time and was fantastic giving the user 50 minutes a day to orange mobiles or landlines. This tariff suited me and I also found the customer service to be spot on with call centres open twenty four hours a day. Over the years the other networks caught up and even superseded orange. This review will focus on the customer service I have experienced and how my opinion has changed of orange over the years There was a time in my 10 year journey with orange the person you spoke to would take it ...  Read the complete review

I have been a customer with Orange for a couple of years now, and have usually been pretty impressed with the service I've had from them. I'm on the Dolphin 15 (promo) contract, so I pay £15 a month, get unlimited free texts and 100 free minutes a month. I also got a shiny Nokoa 6300 which I'm really happy with - it's a great little phone and I'm going to keep it when I change my contract soon. Through Orange, I've also been able to use their "Magic Number" offer, where I could phone my boyfriend's mobile free any time I wanted, but only because he was on Orange. I could add one Magic Number every 6 months, and phone them all for free whenever I ...  Read the complete review