Orange - pretty good (Orange Network)

Member Name: cezzybunny

Product:	Orange Network
Date:	24/10/09 (30 review reads)
Rating:

Advantages: Good offers, good contract

Disadvantages: None really

I have been a customer with Orange for a couple of years now, and have usually been pretty impressed with the service I've had from them. I'm on the Dolphin 15 (promo) contract, so I pay £15 a month, get unlimited free texts and 100 free minutes a month. I also got a shiny Nokoa 6300 which I'm really happy with - it's a great little phone and I'm going to keep it when I change my contract soon.

Through Orange, I've also been able to use their "Magic Number" offer, where I could phone my boyfriend's mobile free any time I wanted, but only because he was on Orange. I could add one Magic Number every 6 months, and phone them all for free whenever I want.

I rang up today to get my PAC code for when I change providers, the phone was answered straightaway and although I got a bit of an interrogation about why I wanted to change providers, it was very simple and straightforward, and the guy on the phone was prompt and friendly.

I'm only changing providers so I can get a free iPod touch, hopefully, with my new contract. I will miss Orange, they had some good offers, the 2 for 1 cinema tickets probably being the most useful one. I think international text messages were quite pricey, and this is the only gripe I have with the company.

I would use Orange again in the future

Summary: see review