Description:ADSL internet service
Newest Review: ... the line and place it with another provider. I have made no such request and Pipex have said that it is probably an internal fault. The shocking thing is that I am a business customer who depends on these services for efficient running of the business and yet they cannot just switch the service back on. They cannot identify who made the bogus request, from what phone number or who the ... more
Customer Pipex Reviews (30)
by - written on 21/08/10 (Useful, 51 readings)
Pipex for landline phone provision. I have been with Pipex since before the changeover from Toucan. Had no problems until 10 days ago. The services that I had were call forwarding, caller id and answerphone 1571. All these ceased and I have spent nearly 2 hrs over 7 calls trying to sort it out. Still no joy. The problem is apparently that there has been a request to cease the line and place it with another provider. I have made no such request and Pipex have said that it is probably an internal fault. The shocking thing is that I am a business customer who depends on these services for efficient running of the business and yet they cannot just switch the service back on. Read the complete review
by Xxxerox - written on 09/09/09
I was a bulldog customer, eaten by tiscali and subsequently pipex - the connection and speed were fine but if you needed anything from customer services or technical help forget it. Utterly useless and shockingly bad. No responses to questions and telephone calls that took hours to connect only to talk to somebody who hadn't a clue what you were talking about. Their support amounted to a bunch of FAQ pdf's and getting help beyond that didn't happen. After cancelling my monthly subscription and transferred back to a BT line (cost £100) they charge for, and threaten to disconnect, the non-existent service. Nothing at Pipex is joined up and letters sent are replied to .. Read the complete review
by - written on 24/05/09 (Very useful, 463 readings)
~~~~~~~~~~ BACKGROUND ~~~~~~~~~~ As an early internet user, I have been online since the days of pedestrian 24k modem dial-up access in the early 1990s. I consider myself a fairly sophisticated user, and as such, have tended to be quite picky about my Internet Service Provider (ISP). My first ISP was Easynet, who I first signed up with in 1994. Despite giving their residential customers many years of excellent, first class service, the company decided to shift its focus to the business sector, and re-invented itself as a business to business ISP. Although they did not actively try to shed home users on their dial-up packages, the ... Read the complete review
by - written on 21/05/09, updated on 21/05/09 (Very useful, 43 readings)
The worst company I have ever dealt with bar none I cannot stress enough do not go with PIPEX! Here's why... Back in the days when they were called Homecall I went with them for calls and internet. The service was fine for a while but the problem came when I had a review of my services with one of the customer advisors and they suggested switching services to save money - great I thought. It.took.8.months 8 long months of calls to them every single week to see why I was still being charged at the old rate. The nicer ones I spoke to rained down assurances that it would be done as top priority and I would be recredited. The others, well their attitudes were ... Read the complete review
by - written on 10/04/09 (Useful, 66 readings)
I joined Pipex broadband back in 2004, when broadband first became available in my area. The service was fast to apply for and I quickly received a USB modem and was given my account information. I have to say that the Pipex service was very good over the two years I used them. Broadband speeds were always quite fast, and the service was cheap for that time at £23.44 a month. The problem came when I contacted Pipex to cancel the service. It took quite a while for my MAC code to be supplied. This is the code that allows you to use another supplier. It was meant to take a week, but it actually took more like 3 weeks. My case was good though, ... Read the complete review
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|More products in Telecommunications Service|
All these and are taken from reviews of the dooyooCommunity.
No contracts, No credit card needed, Easy to use
not always included in mobile free minutes
Good service, reduced our cost
Email restrictions. connecting can occasionally be dodgy
It works eventually!
|BT Broadband Voice|
Own Dedicated Broadband Phone Number (starting 0551), Excellent International Ratese, Free Evening & Weekend Calls (Cheap daytime rates) - Anytime Tariff Now Available
5p per minute at all time for someone to call youNot a lot of people know the 0551 code12 month contract to recieve the free telephone adapter
|BT Choose To Refuse Service|
Easy to use
You do have to pay per quarter
Not overly expensive
Lies/trickery, changing the contract, expensive support line, connection not great
If you live very close to an exchange you MAY get the 8 mg line they advertise
Poor customer service, poor connectivity.
Very inexpensive telephone service .
Not a lot !