Post Office Homephone

I went with the post office home phone as they were the cheapest line rental on a price comparison website. However they seem totally unable to process any payments I made, whether I sent a cheque, phoned and gave my card details, or set up a standing order! they also seem to have no customer service software as every time I called they had no record of my previous call. Despite trying to pay my bills promptly, often I would try and give them my money in 3 different ways, the next thing I knew I had a red bill. This happened more than 5 times! It even culminated with me being cut off for 6 weeks, despite continually sending cheques and calling with my card details. I got ...  Read the complete review

As post office has recently brought out a new addition to their homephone service on 8th September thought it apt to review the whole package. About 3 years ago the post office dived into the crowded telecoms market by launching 'Post Office HomePhone', a land line service in direct competition to BT, Talk Talk, Virgin, etc etc. Anyone with a normal BT line (not BT light user)&(not cable or kingston) can apply for the product, to get it all you have to do is fill in a simple form , either in branch or online, and the post office does the rest, it usually takes 10 days for your home land line to be switched over to post office, you'll get a final bill ...  Read the complete review

I recently swapped my telephone provider from BT to Post Office Homephone. I have to be honest and say the initial reason for the swap was purely for financial gain, as there was some cash back involved from a well know cash back site, however I have now been with Post Office for four months and I have to say, I am very happy. The swapping process was extremely easy and I actually completed the transfer on line, simply entering my details and phone number and requesting the swap. The Post Office wrote to me to confirm the details and gave me the date it would all happen. Thankfully there were no horrendous errors, like we have had with gas and electric swaps, ...  Read the complete review