Primus Telecommunications

I have to aadmit that I had never heard of Primus telecommunications until reading about it on Martin Lewis's site. I duly investigated and have been on Primus Saver 2 for a few years now. I am aware there have been some complaints about this company recently but I can only speak from my own experience and say I think they're excellent. Primus Saver 2 is free to sign up to, set up very quickly and for calls during the evenings and all weekend your calls are FREE!! Just one little point, there always WAS a time limit so if you're going to want to hunker down and chat for a few hours you may need to redial every hour. No sign of this on the web site ...  Read the complete review

I am very surprised by the other comments about Planet Talk (Primus). I have been with them for a few years now and not had one problem. It is so easy to set up and they email you monthly billsm My most expensive bill since March 2007 was for £2.13, but the average amount I pay each month is about 30p. We make roughly 20-30 calls a month to local, national and mobiles numbers. If you mostly use the phone in the evenings and weekends then the best deal around is their Primus Saver 2 (http://www.primussaver.co.uk/calls.html). All calls during these times are completely free with no connection fee either. The numbers you call to get them free must be ...  Read the complete review

I have used these cards for more than a year now, but found Primus (Planet talk) are having serious issues concerning reliability of their service. I live in a small town outside London and I am restricted to phone cards available to me. Thus I keep buying them. But thanks to the internet I can buy other labels. Ok enough about me. Here is what I found. Last week I bought three £5 cards like usual. The first card I used I found I difficult to get thru to their service. When finally got thru the sound was jittery and delayed. While I was trying to get a message across to my relatives. I could also hear my self in the background. ...  Read the complete review

I got Primus service two months back after watching a TV commercial. I was told that I can make International calls (India) using my cell phone, irrespective of the provider and will still be charged 22 cents per minute. So, I started making calls to India. The connection is good and was charged 22 cents per minute for the calls made using the land line. Next, I was charged a whopping $4 per minute by AT&T (my mobile service provider) to all the calls made to India using Primus toll free access # and directions. Gave a call to customer service, was told to fax the invoice from AT&T to their research department, which I promptly did. Meanwhile, I paid my regular AT&T bill ...  Read the complete review

I got involved with Primus (later aka Planet Talk) through the Goldfish credit card. At first all went fine and 3 family members (all different addresses) signed up. Then Primus introduced a fixed monthly charge. They say they sent a mailshot to everyone, but none of us received it. Then the charges went up, and within the space of 2 weeks I spoke to 3 different people at Primus and was given different information on call rates, none of which matched the charges on my bill. I am still trying to get it sorted out nearly 2 years later. Conclusion - don't touch Primus / Planet Talk. Their phone service worked, but their admin and charging is a con. ...  Read the complete review