Sainsburys One

Avoid at all costs - Advantages: Cheap - Disadvantages: Unrelable Customer Service

Firstly it is "not" £30-£35 for delivery, it's £19.95 for connection (as Sainsburys mobile don't have there own network, so this charge is then paid to O2) and "£4.95" for courier delivery. Secondly, It's clearly stated on the mail shot that there is "a one time connection fee and p&p fee" READ THE SMALL PRINT ! I have now had Sainsburys mobile for 8 months and I wouldn't part with it, ok in fairness you might not always get through, But what other company is going to shop around different tarrif's between different networks just to get you the cheapest price on your calls? ...  Read the complete review

I am so glad that this category exists as I have to tell you a story about Sainsbury's Mobile. This has to be the best idea and unfortunately the worst mistake you could ever make. Here is the story?.. CHAPTER 1 Some time ago there lived a young girl (ok then, not so young) who had many a mobile phone and could always pride herself in the fact that she got the best bargains. She always new where you could get a free DVD player or Gameboy Advance or simply the best tariff available. She would tell all her friends and they would worship the mighty bargain hunter for her valuable advice. One day she received a letter from Sainbury's Mobile, she had ...  Read the complete review

Given the problems my girlfriend has had with Sainsbury's mobile over the last five and a half months, I would advise anyone to think twice before taking them up on their "Free mobile phone offer". Firstly, you still have to pay around 30-35 quid for delivery. We accepted this (this was mid-last November), but the problems we have had made us wish we hadn't. After placing your order, the Sainsbury's Mobile website tells you that you'll receive a confirmation of your order by email "soon". We never received this email, and so around three weeks later attempted to contact Sainsbury's by telephone to ask what had ...  Read the complete review

Sainsbury’s One , when you sign up, send you free statements every month. They list all the calls you make in the previous month and compare them against the other tariffs from ‘these four’ (BTCellnet, One to One and Vodafone,Orange). On the statement,the call charges and line rental in one ARREARS price) are listed – Sainsbury’s One charges the customers the LOWEST of those price e.g for eg you may make calls mainly on weekends. S1 would probably select a tariff that incorporates free weekend calls, giving you the best possible price on your eventual monthly bill . If the following month you got rid of your phone, ...  Read the complete review