Newest Review: ... SMALL PRINT ! I have now had Sainsburys mobile for 8 months and I wouldn't part with it, ok in fairness you might not always get th... more
Member Name: tq1234
Date: 13/06/02, updated on 13/06/02 (1207 review reads)
Advantages: Best Price
Firstly it is "not" £30-£35 for delivery, it's £19.95 for connection (as Sainsburys mobile don't have there own network, so this charge is then paid to O2) and "£4.95" for courier delivery.
Secondly, It's clearly stated on the mail shot that there is "a one time connection fee and p&p fee"
READ THE SMALL PRINT !
I have now had Sainsburys mobile for 8 months and I wouldn't part with it, ok in fairness you might not always get through,
But what other company is going to shop around different tarrif's between different networks just to get you the cheapest price on your calls?
Answer: NO-ONE IS !
No matter what company it is, or in what industry, customer service is ALWAYS going to be busy, it a proven fact, try phoning any customer service for any company and there will be wait to get through to someone (FACT)
Sainsburys haven't been in the mobile game that long and i think they deserve a bit of respect, I mean lets face it, if you dont get through to someone it's not the end of the world, Just keep trying.
Every NEW company or division are going to have problems at the start,
A companies chance of folding is in the first year, when they are starting to get thing's wright.
In Conclusion I think Sainsbury's deserve a chance !
P.S if it's so bad why is there only 3 post's about this topic (and one of them is good !)