Product Type: Sky in Telecommunications Services
Newest Review: ... the full advertised speed, It's not slowed down at peak times either, or speed limited once a certain threshold has been reached like... more
Impressive Broadband and Service!
Member Name: sammy00
Advantages: Fast enough for our needs, managed to get the price down, never fails!
Disadvantages: Don't get the estimated speed but we are ok with this
When we decided to go with Sky for our TV, we looked at the offer on the Broadband as well. At that point we were using a Vodofone Dongle and I think the hamster that was powering the speed had keeled over, dial up was quicker!!! So when we looked into Sky we were amazed at how good the price was. For £7.50 a month we managed to get (truly) unlimited broadband and an estimated speed of 8MB. Impressive
We ordered our packaging and a couple of days later the guys came and installed it. They set up the new router, linked it to the Sky Box and gave us all the software for the laptop. We were very impressed. We set it up easily as the software is installed via a disc which takes you through the whole process step by step. Within an hour we were set up and ready to start surfing!
We were amazed at how quick it was compared to the Dongle we had been using so we we're very happy. It was only at Christmas this year when we tried to download a film via the Sky Box Anytime that we realised that the internet speed was not up to scratch. So we rang the Sky technical support and logged our complaint. A very helpful technician rang us straight back after running a line speed test and indicated that the internet had not been installed correctly for optimum performance. This was the fault of the guys from Sky who had installed it for us and had split the line too many times, so by the time the internet reached the router the speed had dropped from 8MB to 2!
The technician said this would have been fine working on the laptop and our Iphones but would not cope with any streaming. The technician talked us through anew set up and straight away the speed booted up. OK so we are not getting the estimated speed but as we had had these issues I managed to haggle the bill down to just £4.50 a month so we were very happy with the result.
Since then the speed has remaining at 5MB and that is plenty for our needs. It works well with our Iphones, Laptop, Sky Box and PS3 and has never gone down or stopped working. We are really pleased with the Sky Broadband and will not be looking to change for a long while!
Summary: Reliable Broadband at a bargain price - great technical help if you need it
More reviews in the field of Telecommunications Service
- Don't use Orange!
- Absolutely apalling service. I'd strongly recommend against Madasafish.
- Have broadband and looking for ways to slash your call charges? Read on...
- 3 Three Customer service and mobile coverage
- Orange Customer Service is the worst I've had in a long time
- TimeTalk.co.uk - New Internet Provider with No-Brainer Offer of £2.79 p/m
- So so simple - i'm waiting for the downside
- Handy If My Car Giffs Up Miles From My Gaff.
- steal money on pay as you go phones,with nothing that they could take it for
- They Done Me Proud