Product Type: The Carphone Warehouse in Telecommunications Services
Newest Review: ... to other TT customers and a fair bill as well. However, since I rarely use the home landline, its sufficient to say that I may have av... more
I DETETSE TALKTALK
Member Name: ztgurl
Advantages: hmmm needs some help here
Disadvantages: Where do I begin! Almost everything
Ok so here's my terrible experience with Tiscali / Talk Talk
My first internet package I ever got was Tiscali and at the time I was very pleased. This was 6 years ago and I had been paying £20 for phone and broadband of 2 meg. I had never encountered a problem with Talk Talk until this year.
My internet just failed me completly and this is when I came to my senses. I had seen all them TV adverts offering 20 Meg speeds for the price I was paying. I was really fed up and it was time to leave this rubbish company.
When I phoned up TalkTalk their customer service rep was very rude and treated me like dirt. He was forcing me to upgrade my package. I told him numerous times politely please cancel my package. However he wouldn't listen.
The only thing I could do was put it to him rudely. I told him to cancel it now and then he finally did. He said the mandatory thanks for being with us but I could tell he was annoyed.
This was one of the best descions I have made when it comes to technology. Leaving TalkTalk / Tiscali.
I wouldn't recommend this broadband to anyone!! The worst customer service ever. I am not happy.
Summary: Just don't buy it You will regret it.
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