talksense.com

Hello there, I am Dave Carter, Marketing Manager at Talk (www.talksense.com), and I just found this site and would like to put my head above the parapit and post a few general comments in light of the reviews here [better late than never]. If readers could just suspend the choruses of "he would say that wouldn't he", I would like to address a few of the comments made here in as helpful, objective and honest way as I can. Firstly, any Talk customers with queries, gripes or otherwise should contact our Customer Service team straight away. You won't be stuck in endless "hold" and "press one for this.." queues ...  Read the complete review

I was one of their first customers - initially attracted by their innovative pricing - guranteed cheapest rates from a range of resellers - and no minimum call charge or setup charge. However the service has become more expensive as Talk have levied a 3p surcharge on all calls and also a £1 per month billing charge (£2 by credit card). Talksense provides an innovative service as it routes over the cheapest provider for every call. This gives the cheapest call costs from about 15 different providers. This has advantages over other Least Cost routers (such as Alpha Telecom and One.tel) if you ring different international destinations. However Talksense ...  Read the complete review

I was initially attracted by talks excellent rates for local & internatonal calls for BT customers. They supply you with a talk box which connects to the existing phone and you can make your calls as normal from the particular phone. The talk box works out at about £25 including p&p your calls are routed through the box & not charged by BT although you can still use 1471 & 141 but beware when you dial 141 before your call it would be going through BT & not Talk & therfore pay BT charges for the particular call as I found out. You recieve 2 bills one from BT for the line rental & one from Talk for the call charges plus £1 added each month to the call ...  Read the complete review

Talk... promises users call charges of up to 50% cheaper than BT by means of a 'magic box' which you plug between your telephone and existing BT socket. According to their literature, the Talk... box finds the lowest rate for every call you make. I signed up for a free box during a special offer, though normally they cost £25. After initial teething problems (making local calls), the system is fairly transparent. You can faintly hear the number you dial being redialled which puts around 3 seconds onto the connection time, but that is the only drawback. The bill you receive (supposedly monthly, though I have only had one since signing up ...  Read the complete review