Telecommunication Service Providers

The sky television and broadband package were to start. My self and my housemates purchased the deal when we moved into are new house at the end of July, the fist box that we received had technical problems and the company had to send a colleague out to collect the box and gives us a replacement, even though we had not yet even managed to watch a single programme we were being charged for the service. Now after we had eventually managed to get the television side of things working, this being after 10 days and over three and a half hours on the phone to the company with no compensation or discount, we then had then the mountain to climb to receive and set up the wireless ...  Read the complete review

For the last 1 1/2 years my broadband connection from BT got patchier and patchier with a growing number of disconnections and when they occured they also got longer (up to 15 mins). This could happen once to three times per day for long enough that I would use it. My wife who uses MSN Messenger a lot noticed shorter outages and says she’d lose connection every two minutes when it got bad. We use internet a lot for work from home and it was getting very annoying. On top they charge £24/month. The annoying thing about BT is that their technical support (which is very courteous) is trained to find the fault in YOUR house: Are you connected to the main ...  Read the complete review

Hi, There have been a cacophony of problems with 3, I'll bullet point the major flaws and the include the main meat of a letter I had to send them recently (still unresolved). * the mobile phones are the size of hosue bricks and have similar functionality * the call centre is in India, while the call handler's have English which far surpasses my Indian they don't understand the nuances and weirdness of english, nor cope very well with place names, makes for very uncomfortable and unhelpful calls * The service is, at best, sporadic, I'd say from September until January I had about 50% coverage, despite the maps they show ...  Read the complete review

Are you sitting comfortably? Then go to www.bt.com/home/pricing/uk.htm. The BT website is full of goodies, but few are as scary as this one. This is the list of the numerous ways in which your phone bill still manages to put on weight, even as calls to Australia become cheaper. The first thing to bear in mind is that though the rates may be shown as 1p a minute, the minimum charge is 5p. The next thing to note is the vast range of premium rate call schemes. Just as we lead the world in speed camera technology, we appear to lead the world in confusing phone billing technology, too. The marginal cost of a phone call these days is almost nothing, so that anything ...  Read the complete review

I have now found some access numbers that work 24/7 as most of the companies that offer 0870 access only work on weekdays. <a href="http://www.telediscount.co.uk/accessnumbers.php">Telediscount</ a>: 0845 351 50 92 to call landlines <a href="http://www.bluecarrots.com/carrottalk/faq/index.php">BlueCarrots&l t;/a>: 08700 33 44 55 to call mobiles abroad These access numbers only work for some countries. See their website for which ones but they include typically most of Europe, Singapore, USA, Malaysia & others. The quality is very good, it is just like calling your neightbour next door. The service has saved me ...  Read the complete review