“ Dial almost anywhere in the UK & Abroad for the cost of an 0845 local call. „
TELEDISCOUNT is NOT discount at all. From my experience I checked my bills and found that I was still being charged the full amount, if not more than my normal telephone services. I checked this with NTL /Virgin Media whose telephone system I have been using for decades, and they told me it is not there responsibility for charging less rates but it's TELEDISCOUNT.
I did email TELEDISCOUNT with my complaint months ago, but never even received an acknowledgment, and never any response.
I still have the record of all these bills going back quite a while, and the last was in January 2010 where I must have used TELEDISCOUNT for dozens of different calls - but not been charged any of the promised the reduced rates.
Any body wishes to comment , or maybe inform me how to get to TELEDISCOUNT to respond and refund me the cost differences!
About 4 years ago, a Girl from Australia came to stay with us for a Month. We have now become good freinds, and have stayed in touch with each other over the telephone. We have even flown over there to see her as a suprise for her birthday. For which she was totally shocked. Anyway, We have a telephone, which is with a Telephone company called Servista. Its a BT line, but is run by Servista, so we get our bill through them, and cheap calls. Servista charge us 6p per minute for calling Australia, which we were amazed, this is a huge saving from 40p per minute that BT charges, and it meant that we could call our freind and not worry about the cost. Well, I was searching the internet for Free International Calls, perhaps I was quite stupid in doing so, since there is not likely to be any such thing for free. Or maybe it wasnt stupid, because I stumbled upon this website, which said Low Cost International Calls. So, I thought to myself, "If I cant get Free calls, at least look at the low cost calls". So, I went straight to the website, and had a look around. The Style ========= I really do like the look of this website, it is neatly set out in a professional manner, unlike some other websites that look like they were made by a child. The colours used are perfect, and dont clash in any way. You see the logo at the top, with a ticker underneath of some of the calls you can make to different countries. There is a blue menu to the left of the window, which I dont really use much. There is a white information section in the middle, which informs you about offers, news, and any changes. Then, finally, there is an orange section to the right of the window. This is where I use the site most. Here you can choose a country from a drop down list, like "Australia", and it will give you all the information straight away. Here is the information for Australia, since thats what i use it for. To Landlines in Australia: 2p per Minute (Compare to the 5p OR 40p with BT) Which you can get by calling this number: 0844 4620 620 Ill explain what happens in a minute. To Mobiles in Australia: 10p per Minutes (Servista charge 25p, 40p with BT) WHAT A DIFFERENCE!!! You can call at this rate by calling this number: 0911 9120 120 The landline rate is amazing compared to BT, and the Mobile rate is amazing compared to BT and Servista. ACTIONS TO BE TAKEN =================== OK, So you want to give this a try, and why not. I will base the call to Australia, but is the same for whatever country you call. These are the actions you will take: 1)Call the access number, so Dial 0844 4620 620 (This is for Australia remember) 2)The automated service will now talk for a bit, welcoming you and so on. 3)Dial the number in that country, eg. 0061 1234 567890 The 0061 is the international code for Australia, and then you miss the 0 from the area code. Eg. for UK 0044 1785 123456 4)Then press the # key to say that you have finished entering the telephone number. 5) And thats it, it will take a couple of seconds to connect, and you can get chatting. The Good or the Bad? ==================== There is good news, and there is bad news. Good news first? OK: Well, the good news is that there are no other charges what so ever. You dont get a bill from TeleDiscount, or any other company other than your telephone company, in my case its Servista. Some companies may charge you a yearly rate for using a service like this, but not with TeleDiscount. You dont even have to open an account, nothing to register with, and nothing to sign. Trust me, this is basically a pay as you go service, but you just pay your (CHEAP) telephone bill. NOW for the BAD news: Unfortunately, unless you have a BT l
ine (ie not NTL, Telewest or Orange), you will not be able to use this service. The reason for this according to TeleDiscount, is that "these networks(ie NTL and Telewest) don't allow this number to be called". Im sorry, because this is a great service. But, if you have a freind with a BT line, you could ask them if you can call using their telephone line, and give them the money. But, then it wouldnt be as comfortable being in someone elses home. There are hundreds of other countries on the website, so go and take a look. REMEMBER: No contracts, No Additional Fees, BUT CHEAP CALLS.
Having spent a considerable amount of time abroad, I'm always on the lookout for cheap ways of calling my friends and family in Europe and the USA. In the past few years I have used various services and service providers, from BT and FirstTelecom, to Quip and voice over internet services. The cost and quality of these services are as varied. It is usually the case that expensive providers (e.g. BT) provide better quality compared to cheaper (or free!) services such as netmeeting. There are of course exceptions to this, I have had crystal clear conversation on netmeeting on a few occasion. I believe that telediscount falls somewhere between the two, it is very cheap and provides a fairly consistent quality of service over a standard phone line. In order to use the telediscount service, you need to visit www.telediscount.co.uk to identify the access number you need to dial in order to call the destination of your choice. Most Western European countries (+ USA, Australia and a few others) are accessible using a local call number (starting 0845). Dialling that number will put you through an automated system, asking you to type the telephone number of the person you wish to call, followed by # (hash). You can the hear the system dialling the number you have just input and are then connected to your chosen number. The cost of a call depends on the access number used. So, if the access number for the country you're calling is an 0845 number, it costs 4p during the day and 1p during the evening and weekends (from a BT line)!!! There are other access numbers though that cost anything up to 50p per minute. Check the telediscount for pricing. (It is worth mentioning that the prices stated on the website are all-inclusive and you don't need to sign up or pay a subscription to use the service). "1p? Does it get any cheaper than that?", I hear you ask. Yes, it may be possible! How? If the access number is an 0845, you can
add this to your "BT Friends and family" numbers and get 10% off, or 20% if you select this as your "BT Friends and family best friend" number. (Have a guess what my "Best friend" number is :o) ) In addition to this, my current mobile phone tarriff allows me to call the telediscount 0845 number as part of my inclusive minutes, that's 50mins per day to an international destination. Bargain! A word of caution though, check with your mobile phone operator before ringing from a mobile, as some of them add a surcharge, depending on your tariff. What is the catch? In my opinion there are two: 1. The connection quality is not perfect, it is more than acceptable, but not perfect, so if you're looking for a crystal clear connection, telediscount may not be the service for you. 2. Charging starts the moment that the telediscount computer answers your call, not when the party you are calling picks up the phone. In practice, this means that if the person you are calling doesn't answer, or takes a long time to answer, you are still paying for the call. Overall, I think telediscount is a great service, it allows me to keep in touch with friends and family for a fraction of what it used to cost me. Just make sure you check the rates on the website before placing any calls. At the time of writing, some of the destinations you can call for 4p/min peak and 1p/min off-peak and weekends using access number 0845 2 441 441 are: Argentina, Australia, Austria, Belgium, Canada, China, Czech Republic, Denmark, Finland, France, Germany, Guernsey, Hong Kong, Iceland, Ireland, Isle of Man, Italy, Japan, Jersey, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Portugal, Puerto Rico, Singapore, South Korea, Spain, Sweden, Switzerland, USA and ... UK (landline). It's good to talk ... cheaply :o) Copyright steveuk 2003 Updated January 2004
Customer service leaves something to be desired. I live outside the UK, so use telediscount.com. Maybe telediscount.co.uk is better - can't comment. There is a fault on my connection to telediscount.com and I have been without service now for almost two weeks. I have send numerous emails to their "report a fault" line, but never received even a reply. A little worrying if you have pre-paid credit locked up with them. System good while it works, but apparently difficult to get any help when it doesn't.
Yes it really works - only 1p per minute at weekends to ring Australia, Canada, Hong Kong, Japan, New Zealand, USA, many other countries and most of Europe. In the evenings the rates are 1.49p and at peaktimes 3.95p. See the Telediscount website for latest rates to all countries. The catch, and I suppose this is how they make their money, you are charged as soon as you connect to the 0845 access number rather than for the time you are actually connected to your final phone number. You can minimise this by being well prepared and dialling your destination number plus the # sign as soon as you connected to the access number. You don't need to wait for the full welcome message and instead you will usually just get a very short 'one moment' message before your number rings as normal. If your call isn't answered however you are still charged for your total time on line. This service could also be very useful for businesses with regular contact in Europe, USA and the Far East and also for any fax transmissions. For the less mainstream destinations Telediscount have set up non 0845 access numbers as personal numbers with rates ranging from 10p to 50p per minute, so they must make money from these, and the rates are as competitive as OneTel or RingItOnLine The big advantage of this service is that you don't have to register. You just dial the access number from ANY phone and you are charged only for the 0845 local call rate. It may also be worth investigating your mobile phone tariff to see what they charge you for 0845 numbers and see if you can save yourself some money. From landlines the 0845 call rates are the same from both BT and Cable lines, the big difference though is that whilst BT charge you a minimum 5p for your call, most cable companies now charge 5p connection and then the per minute rate. This is a pity as setting out to make a 5 minute call at the weekend to Australia will be 5p on BT but 5p+5p=10p on
Cable. A bonus for BT Customers is that you can use the same 0845 number to call any UK landlines at local rate, so national weekend, evening and peak calls will all be half price, local calls will obviously be the same. For Cable customers on the 1p, 2p, 3p tariff only national evening calls will be cheaper at 1.49 instead of 2p. For peak time international calls it will still be cheaper to use OneTel for some destinations eg 3p to USA, as they don't charge their 3p connection charge on international calls and even cheaper for some destinations to use Ringitonline at 2p to USA. See my opinions.