telewest.co.uk Reviews

if you are wise, stay away from telewest, they bad news, the price is %300 what they claim it to be, the phone call prices are gigantic, the service is shite if you are serious about the interenst I had them on for two years and think it's the worst mistake I have made in my life. it took me about £12 in phone calls just to tell them I ...  Read the complete review

In April this year we subscribed to Telewest and had the package of broadband, telephone and tv packages. Each month, however when the bill came in we could of died. It is not the amount due that was shocking us, but the month in advance for all services. Surely if you work out you are paying a constant month in advance each month, then you are ...  Read the complete review

A Short history. Once upon a time I was a BT customer. I wanted a second line for internet access. They wanted £50 to install it. Telewest (Yorkshire Cable as it was then) wanted £9.99 if I transferred to them. Au ree-voir BT. Since that time I've added the cable TV which effectively gave me the line rental on line 2 for free. Then took ...  Read the complete review

I have been on the internet for over 5 yrs and have been with a lot of service providers. So when I heard about blueyonder and the hi-speed internet service i thought yes that is for me. I called and payed my money for install £50 and the first month up front and waited on installation.I couldnt wait to have a fast connections up to 10 to ...  Read the complete review

i have had this service since december 2000 and to start with i was impressed. at the beginning i had a few days of no internet due to it just going dead for over 24 hrs on me, i was NOT happy. When it worked however it was unbelievable. FANTASTIC to be honest! However all good things come to an end. The last 2 month it has been ...  Read the complete review

Telewest offers a large amount of services from cable television to telephone lines. The best of all their services are in my opinion their relatively new unmetered internet service. Telwest is one of, maybe even the cheapest unmetered isp. At a small price of £10 a month subcribers can enjoy 24\7 free internet access. For anyone using a ...  Read the complete review

I have been a Telewest customer for over four years now for my telephone and T.V. I must admit, I've not had any problems with them. The only thing was, the salesman said we would save money on our phone bill, (WRONG). I decided to connect to the internet and after trying many ISP's and becomming more and more hooked, I looked ...  Read the complete review

I have two phone lines which makes it easier to use the net. Cableinet is good value for money, but can be slow at times. Netscape Navigator is the problem. If you connect to cableinet and use Internet Explorer your connection is faster. Very often it crashes and you have to reboot, but overall it is a very informative and good service ...  Read the complete review

Having suffered three previous 0800 ISPs in the last year each of which fell apart after gross maltreatment of customers, I didn't expect a great deal from Telewest who didn't impress much in the past with analogue TV service. Surprise and delight..... Digital TV and ISP service now first rate for the price. Two ring telephone reponse ...  Read the complete review

Summary (for those who want to skip the detail) With blueyonder I'm getting reliable fast Internet access for not much more than it costs for 56K line rental. The support could be improved. Service is excellent, I've had 3 computers sharing the connection for over 3 months now with very little downtime. Any server problems they ...  Read the complete review

After deciding that spending £20 to £30 a month on calls to Virgin.net was too much and that as a Telewest customer I could get blueyonder access for just £10 a month I thought I was on to a good thing. Alas my 56k V90 modem appears to be only compatible with blueyonder systems at 33.6k (if I'm lucky!), and after asking tech support (once ...  Read the complete review

Having read some of the moans about Telewest's Blueyonder ISP I feel I must balance the picture. Not that I'm a fan of Telewest particularly (I've had trouble with them before with my cable phone and TV), but there is a great service offered through Telewest that I think should be promoted. SurfUnlimited is the tariff package ...  Read the complete review

As I was already tied in to Telewest with the Cable TV and my potential BT connection is an ancient overhead line I signed up for Surftime. Apart from the initial problems of a very noisy line one of the most annoying things is if you complain by email you are totally ignored. Complaining by snail mail is the only way of getting a response. ...  Read the complete review

As we are with telewest for our cable an phone service, we recieved a telephone call from telewests sales department enquiring if we wanted unlimited surf time for a tenner a month. We jumped at it. We were told it would take about 4 weeks to get the cd out to us. About 3 months later and about 100 calls later we recieved the cd. ...  Read the complete review

This is how it is with telewest. If you suspect that you will be able to get, install, connect and use the service then the chances are that any review you write about it would be a 100% recommend to a friend. If on the other hand you could foresee any type of problem creeping up say like you have had trouble with your computer before then there ...  Read the complete review

In what other line of business can you extract money from customers for a service you cannot provide? We had two lines installed by telewest 3 months ago, one line for the internet on their surf unlimited package, which we were assured would take around a week to set up. Two weeks passed and still no software or password. We rang ...  Read the complete review

Can you get telewest? Count how much your internet calls cost a month. Count how much your normal calls cost a month. COSTS Are your Internet calls £10+ and Are your Normal calls £10+ or Do you want to stop clock watching? If not then this is not really for you. My typical bill was about £40 internet and ...  Read the complete review

Blueyonder is the ISP provider for Telewest customers. blueyonder do four things for Telewest home customers: 1. Normal ISP: supplying Mail, Web and News Services. With this you pay for all your calls whilst connected. 2. Surf Unlimited: supplying Mail, Web and News Services. With this you pay £10 inclusive of vat per ...  Read the complete review

I have been a Telewest Blueyonder user for about 8 months now and I have to say they are abysmal. All right it only costs £10 a month and free phone calls to the Internet, but surely this is no excuse for the appalling service they give you. Firstly there’s the late Emails- Several times I have suffered from this problem ...  Read the complete review

yes its true. unmetered access 24/7/365!! i can surf all day when im off work during the week and it doesn't cost me a penny. for £10 a month i usually get between £70 and £80 of free calls. this revolutionises your use of the net. i can spend hours browsing amazon for a new police procedural, searching ancestry.com for the ulster grays or ...  Read the complete review