Telewest Reviews

Worst service, worst customer service, no response to phone calls or emails. After I had to switch service providers( after only 7 weeks) because our phones were down, calls were dropped, and internet was intermittent they tried to stick us with $25,000.00 in expenses for early termination. They had faulty equipment but took way to long t

Telewest - I ordered their service broadband and phone on the assurance from a telewest doorstep rep and an online rep that the claimed 2mb download was guaranteed "You will always get 2mb download because Telewest instal fibre optic which gives a more powerful signal uninterrupted by distance from the exchange and not watered down ...  Read the complete review

I used to be with Telewest and found them pretty good, no hassle, if your bill was wrong they paid it for a month, the service was there. It worked out cheaper than BT. Not bad at all. When I moved Telewest tv wasn't available in my area so I have used BT/Aol/Freeview for the last six years. So when looking for a replacement (I decided ...  Read the complete review

I don't exactly know why I'm still with Telewest, but the fact remains that I am. So lump it Don. Well lump it I do but not without complaint. I had Telewest dial Up Internet, Telewest Cable TV, and a Telewest phone Line. Well for most of the month anyway. Including phone calls of which there are not that many, my monthly bill was in the ...  Read the complete review

With so many different companies nowadays offering you single price packages for your TV, Telephone and Internet service, it becomes harder and harder to choose the best deal. After spending over a month trying to find the deal of my dreams, I stumbled across Telewest Broadband… and what a mistake it was… When people say that ...  Read the complete review

If you are about to sign-up with Telewest, read this article first before making your decision. I have been a Telewest Broadband for more than 2 years and my average bill is more than £100 each month. Since the beginning of this year, I feel Telewest services has gone from bad to worst. Several time I was put on hold for more ...  Read the complete review

Be warned - we had phone/broadband service for just 1 week, tried to cancel because of the quality of the service - and now we have to pay a whole YEAR's bill - even though someone else has moved into the house, and they are paying Telewest too - so they are getting 2 lots of rental for the same address. The rule is hard and fast - ...  Read the complete review

I am signed up with Telewest 512K broadband (£25 a month) and telephone (£10 a month with calls charged on a 3-2-1p tarrif). I route actual calls through Onetel as they are cheaper and only charge for the calls you make, i.e no subscription required. Since 1 January 2004 Telewest have a new contract which obliges you to stay ...  Read the complete review

No, itâ??s not my funny accent, I said Waste. As in waste of your time, money and effort. That just about sums up Telewest. It all happened because I was sulking with BT. I hadnâ??t fallen out with them as such, itâ??s just that Iâ??d ordered my moving day service online (as youâ??re supposed to) but hadnâ??t been contacted by ...  Read the complete review

Telewest are certainly not at the top of my Christmas card list each year, but neither do they make me feel physically ill each time I think of them, so that?s definitely a good thing. A lot of people knock this company, me included, but when I actually put their shortcomings in perspective, the service they provide when everything is ...  Read the complete review

Last summer I'd just about had enough of BT's (Bloomin' Terrible) 'service'. The crunch came after I received a red letter saying our service would be terminated in 7 days if I didn't pay the last bill of £87. My phone bills are paid through Direct Debit so I thought this would be easy enough to solve and I sent ...  Read the complete review

I have found that Telewest like taking my money but I have had the service a little over a year and so far they have disconnected me so many times I cannot remember exactly how many. At least 7. I was connected to Telewest in the middle of December 2000. I use the line soley for internet use. For two weeks it was perfect, ...  Read the complete review

I have been with our local cable company for over twelve years now, as originally they were much cheaper than BT. When we moved house about six years ago we took our cable phone number with us and as the BT line to the house was strung to the rusting gutter of the house, in my wisdom, I told BT to chop it. So now I can never go back to ...  Read the complete review

Of all the places I ever worked. Telewest was without doubt the worst. I would not recommend it, although if you have great patience with the lacklustre nature of the service the broadband internet is about as fast as you are going to get without getting a wi-fi connection or a leased line. However the platform, especially the ...  Read the complete review

Telewest, the cable firm, provide a range of tv, phone and internet services across various urban areas. For those who value an excellent product, are lucky enough to live in an area with telewest service (there is a postcode search on their webpage which tells you if you are one of the lucky people), and are willing to deal with the ...  Read the complete review

~ Introduction ~ To start of with, I would like to make clear that this is not a comparison between BT and Telewest/Blueyonder, I aim purely to discuss the services provided by Telewest and the experiences that I have had since being one of their customers. As many of you will know Telewest Communications offer ...  Read the complete review

Well, having read the long, somewhat boring opinions about Telewest, I have had a laugh that anyone actually has time & can really be bothered to write anything at all. Have any of you got lives?!! If you scroll right to the bottom of the opinion it says Recommend a Friend...why if you HATE a comapany that much would you recommend it? ...  Read the complete review

Hi Folks, 1st off all I would like to point out, I'am a telewest employee. I have worked for telewest for over 4 years now. I previously had the services before I worked for them. I know anon, I would like to congratulate the 1st opinion. Well I would like to give you mine, I hope people will find this informative. ...  Read the complete review

That?s the only way I can think of describing telewest. I have been using there service now for the last couple o years and although there pricing is very good they have no idea about customer service. The problem with this company is that while everything is running smooth they are great but once you have a problem you ...  Read the complete review

The wild west re-visited. Howdy partner! Well I did promise to update the Telewest saga. Read the opinion "Telewest more like the wild west and Telewest-wildwest re-visited" for background reading. So for your edification here is chapter three of my "war and peace" with Telewest. ...  Read the complete review