Product Type: Tesco in Telecommunications Services
Newest Review: ... extra money to another provider is worth it so you don't end up stressed and with no internet!! Tesco Broadband contact information Websit... more
Tesco 'broadband' duh!! experience
Author Name: Denis Speirs
Was with Tesco for a few yrs. Went from dialup to THEIR (interpretation) of broadband. Imagine 1 yes ONE meg download speed ooooohhh!! After many phone calls at not even getting 0.5mg at times I had an apology and they put me onto 2mg 00000000hh!! for the same money. Big deal!! After many complaints, letter writing I told them I was finishing as they were in breach of contract. As (unknown to me & never informed) a new contract had been started when they 'escalated' me to the 2mg that NEVER was, I told them I wouldn't be liable for termination fees. If they thought I was I told them they could sue me and I would have my day in court. I cancelled direct debit. It all ended there. Been with BT for over a year now, ok have had issues with them mainly download speeds (at times) but get almost 6Mg (which is ok for me) 99.9% of the time.
Was on option 1 until a few days ago for all phone calls (except if I call a mobile number from landline) for £92 for 3 months. Ive upgraded to option 2 for an extra £18 for the 3 months that gives me 10Gb download more than enuf for me! I used to be around £100 for BT for 3 months (phone only) plus £18 PER MONTH for a crap broadband from Tesco!!!