tesco.net

I have used Tesco.net dialup for several years and the service is deteriorating badly. For example using webmail not only is this slow but commands "get lost" For example today after clicking next Tesco.net started to open the link but then nothing happened except the "wating for Tesco.net ..." After three minutes I clicked refresh and resending the command and getting an immediate response. This happens regularly - I have tried complaining to their techincal people but the quality of the response is rubbish - a complete lack of knowledge of how the internet works. (This is based on over 40 years using compututer communications including acceptance ...  Read the complete review

I had been happy with waitrose broadband for a year but with 3 net hungry people in my household it was time to get an unlimited download service, so I migrated to tesco and my experience has been really poor, firstly they supplied modems when I did not order any, they did not keep me updated on the progress of my migration at all, after 15 days I lost connection to waitrose and this was the only signal I had been transfered to tesco.net, I could not get my net gear modem to work with the new service so I call for help and fair enough they called me back and talked me through setting up my modem for use with their service but they then dropped the bomb shell that my line ...  Read the complete review

We've been connected to the internet for some years now and chose originally to use Tesco dial-up because it was reasonably priced. We reasoned that a large supermarket chain would lose credibility if it offered something unreliable. Tesco Internet access has four packages to choose from, designed to suit all users. You do not have to be an existing customer and do not have to have a clubcard, although if you do your account will receive points according to the cost of the Internet package you choose. It is possible to pick up CDs for all Internet options from the customer service desk and other display points of any Tesco store. You can go online ...  Read the complete review

too much wasted time - Advantages: reasonable price, well laid out, address easy to remember - Disadvantages: far too slow, constant disconnection

Previous ---------- I used to be on Freeserve anytime, but eventually got fed up with the stupidly slow speeds and all their messing around with changing access numbers etc. After a short visit to ispreview.co.uk I decided on Tesco.net anytime. Service --------- Since joining Tesco.net about 5 months ago, I've been extremely impressed with the speed of the connection and the speed of downloads etc. Technical support are also very good, replying to emails in a day or two with very helpfull and detailed answers. Dialler Software ------------------ Hmmm - this puts most people off (or that's the impression I got when I was ...  Read the complete review