thefreeinternet.net

There was me looking for a cheaper alternative to AOL and came across TFI. Well, I wish I hadn't bothered!! Obviously this was a year or so ago so I have no idea if it's improved. But when I was on it, I kept getting booted. Plus it was difficult to get on in the first place!!!! Engaged tone - I was having nightmares! All that just to save a few quid a month. In the end I got so fed up I cancelled and went back to AOL - even though it's not brilliant at least I don't get the engaged tone so often. I honestly think TFI had about 10 lines open for the whole of their members base. Not good. ...  Read the complete review

I am very pleased with the free internet. They are very cheap, the technical support is good, they have good communication between the customers say if there is a new virus out etc. I have had a few problems with them like conecting but many people found this and within a week it was sorted out and you get on first time. The only probelm with it is they cut you off very 45 minutes but the way round this is to re-connect agian. I`m pleased for the amount of money I payed for it. Bascially you pay for what you get! ...  Read the complete review

I signed up with TheFreeInternet about 15 months ago after seeing their TV advertisment. At the time it cost £50 for a year's "free" access to the internet, which seemed to be the cheapest around. The price has now gone up to around £100. The service has always had a few annoying features, but for 24/7 access for £50 I was prepared to put up with them. The main disadvantage has to be the automatic disconnection after 1 hour; if you do a lot of downloading from the net this ISP definitely isn't for you. It is also different to other ISPs I've used in that you can't dial-up in the normal way -- you have to use the dialler downloaded from their ...  Read the complete review

A year ago I decided to try TFI. The offer at the time, £50, was such that I thought if it didn't work (there were several rivals that didn't last) out I hadn't wasted much money but if it worked OK then I had unmetered access for a year. I have to admit that there were times when I have been very frustrated about not being able to get online but over the last 6 months the service has improved tremendously. The introduction of a new version of their proprietry dial-up software that automtically redials has helped too. Now I can just set it up and go and make a cup of coffee and 95% of the time by the time I am back I am logged on. As with ...  Read the complete review

I was with TFI for a year, and when I joined it cost an amazing £50 for 12 months, it's now £90. Clearly it has become popular, as at the end I could hardly get on-line at all at any time of day! Although their service has a one hour cut off (which I don't object to at all), the way they've implemented it is appalling! Their own DIALER software took up to 20% of my processor, even when it was doing nothing! And when their pop-up box insists on apologising for there not being any mail for me (and NO option to disable it) I dispaired! I have been in touch with their technical support on several occassions and, as I'm increasingly finding ...  Read the complete review