Three (3)

I have been with the Three network since August 2003. Bearing in mind that they launched their service on 03/03/2003, this means that I have been a customer for almost as long as they have been trading. I have always found the network to be very good value for money. I am currently on the Mix & Match 300 plan which allows 300 minutes or text messages whichever comes first to any network or landline for £15 per month. I also got a free phone as part of this deal. Makes Pre Pay look rubbish doesn't it. Coverage wise I must admit that they aren't the best. Don't get me wrong. They aren't bad, but there are some areas where you struggle to pick up ...  Read the complete review

I have been with 3 (three) for the last 4 years now and I have found them to offer the best deals every year and have not really had any major problems with them. One of things that I noticed in all other reviews was about the reception problems, this is sometimes true - that I have full bars at home and then 2 miles away from home I have 1 bar, however this is with all networks - as I do not get as strong reception from Orange at home. The service that I have received from 3 has been really good for me; I have had my phone repaired from CarPhoneWareHouse from 3 for free. Have always received brand new phones, not refurbished, with next day ...  Read the complete review

I am absolutly disgusted by the service i have recieved. Had 2 contracts with them. Cancelled them and 2 months later they are trying to charge me for months which i have not been with them. Luckily had cancelled my direct debit, spoke to several people at the indian call centre, had the phone put down on me on numerous occasions and also told that they would continue to take money out of my account even though i no longer have a contract with them. Have asked them on several occasions what it is I supposedly owe them money for and they will not explain, they even refuse to put it into writing. They are rude, obnoxious, do not speak very good english and there is clearly ...  Read the complete review

You probably came on here to read a balanced review on 3, the mobile company. First let me declare my experience - I have been with 3 since 2005, with various upgrades and new contracts with them. ---the BASICS--- 3 is a Hong Kong based company, and the first company in the UK providing 3G telephone services. Its coverage is now 99.5% for voice calls and texts. It provides mobile telephone and mobile broadband services, at a reasonable price. ---the PLANS--- Currently, 3 provides Mix and Match plans. This allows the customer to pay a fixed amount (e.g. £15 / month) to get a certain amount of units (e.g. 300 / month). The units ...  Read the complete review

I do fear this review of 3 maybe become a rant about how terrible they are but I will try not too. I'm sorry I can't be very specific with costs and price plans as I been with over 4 years and can't remember exactly what I was paying at first. I'm writing this review today to celebrate finally leaving their network and as a warning to others to avoid them. I joined 3 network when it was new. They were offering far more minutes and text on a contract with a free phone then any other provider. I was sold I got a lovely shiny new phone a 12 months contract and a cash back offer from the car phone warehouse. I kept a note of all the terms and the dates and sent ...  Read the complete review