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Time Warp ADSL

Description: Time Warp's ADSL service.

Newest Review: ... actually installed but not tested until I got home from work. Well, to cut a long story short so to speak, it took around 3 - 4 weeks after the installation to get the thing to actually work. I made countless calls to timewarp in Manchester I believe, simply because they never phoned back once when they promised too. Their support seems non-existant, they never reply to my email which ... more

... incidentally it took them nearly two weeks to setup and when you do actually speak to someone there, all they do is pass the blame onto BT. Frequently I have no bandwidth, but I am told this is normal and due to contention. Which One thing timewarp need to ...more

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Time Warp ADSL: An exercise in useless customer support (278 words)
by - written on 03/04/01 (Useful, 68 readings)
Rating:

Timewarp ADSL what can I say? Well, for a start at £60 per month for their home USB ADSL service - they are charging £20 more than most other providers but for what? My problems started with timewarp from day one. The BT engineer turned up completely unannounced at my home whilst I wasn't there, luckily for me someone was, so it was actually installed but not tested until I got home from work. Well, to cut a long story short so to speak, it took around 3 - 4 weeks after the installation to get the thing to actually work. I made countless calls to timewarp in Manchester I believe, simply because they never phoned back once when they promised too. ... Read the complete review