Tiscali (Lineone)

I am going to tell you about my experience with Tiscali. They were meant to give me an 8gb package for home broadband. Firstly the moden/rotuer that they were meant to supply never turned up after following them up a few times they never responded and I never got the router that came with the package. Then when I have experienced internet problems they will disconnect the line on you while you are in the que waiting to talk to one of their technical support helpine reps. When I finally got through they only let me know that for the last 2 years of billing they had not ever given me the 8gb package that I was signed up for. I had never had a paper bill or ...  Read the complete review

I used tiscali as my broadband isp and call provider a while back now. I signed up mainly because of the price being around £19.99 including unlimited calls and unlimited 8 meg broadband with no cap on bandwith. I did not have my line rental with them. I found no real problems with the call side of their product but I did have a faulty line once. Apparently some engineer messed around with the exchange affecting the call quality of my line but Tiscali were somewhat helpful though obviously had to rely on BT to actually sort the problem out according to them. I did however have some problems with the broadband. The speed I was getting was probably ...  Read the complete review

A couple of years back I had a connection with Tiscali for 8 MB Broadband that was suppose to be fast. The troubles I had with them were loads though and I would hardly have a week without either losing connection once or having the connection not working at all. A number of times I tried to call up their customer service team who just were no help at all. They used to always tell me that there was no problem with the connection at all. Sometimes the connection did work fast but most of the time it was very slow. I used to hate waiting on the phone line while they took ages to look into the problem. I had a period once where I went a week without having a ...  Read the complete review

Tiscali offer blisteringly fast internet and world class customer service for a low, low price. Unfortunately that price is both your soul and your sanity. What you actually get with this somewhat popular internet service provider are underwhelming speeds and awful customer service, two things that you'll be stuck with until such times as you escape the clutch of their contract. We first signed up for Tiscali a number of years ago hoping for a rather modest 8mb of broadband. What appealed was the promise of unlimited data for a somewhat low price in comparison to other providers, but what we didn't know was that with low price came low service. We were ...  Read the complete review

I am writing today about Tiscali, so that anyone thinking of signing up- bears my experience in mind. I was with Tiscali for years and had always been reasonably happy with them, I objected to their premium rate call service which always appeared to be a money making venture, as I seemed to be on hold so often. But I decided that all companies would have their good and bad points and my broadband seemed mainly reliable- albeit with the most useless email spam filter on earth. Fast forward and I decide to leave them to get a better deal elsewhere- now this is when it turns- I left them one third into the month and was not surprised when I didn't ...  Read the complete review