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U-Net provides an excellent service that has good availability and speed. Although it is not free it provides a reliable service and you are very unlikely to be disconnected or have problems connecting. One advantage of U-Net over some other ISPs is that its customer services can be called any times of the day or year and the call is only charged at a local rate which is commitment to it's customers, most isp's charge customer service at national rate or worse
I joined u-net more than 3 years ago and although when all the free services started popping up I had thoughts of leaving, the reliability of this service convinced me to stay. U-Net gives value for money. The tech support is always prompt, useful and friendly, the connection is quite reliable, with only few incidents of difficulties getting online. Sometimes I get disconnected without apparent reason, but this happens mostly on the weekend 0800 access number. The 0880 access is perhaps the only sore point. When it was first introduced, it was going to be a evenings and weekends offer,since then u-net backed out, limited the offer to weekends only and only users who jumped on the bandwagon early on can now use the 0800 service. Compared to other ISPs (and i have tried several), u-net offers excellent value for money. With all those free ISPs around it can be a bit frustrating to pay, but the reliability and good service are worth it.
I've been with U-net for over two years and have to say they are the best. They've spent the money on what matters - the service rather than flashy websites, marketing and gimmicks. The performance is superb, I can't remember the last time I got an engaged tone and the line never drops. The three services I use most, other than dialup are Webmail - to read my mail at work, Mailfilters - to forward my mail to my mobile phone and Webspace. I was very pleased to be able to use my free space to be able to host my WAP pages (just load them up like HTML pages). Although you have to pay for the service, in this life you get what you pay for! And the service you get is well worth paying for!
I have been with U-Net for almost 2 years now (My account expires in September 2000). I have never experienced an engaged tone, and the customer support is excellent. About 6 months ago, I took part in their 0800 trial, and as a result of this, I now receive 6 hours of internet access at the weekends on an 0800 number free of charge. Although they decided against offering an 0800 service to customers, their standard 0845 service is extremely fast, and worth every penny I paid!
U-Net provide excellant services and this is proved by its recent Number 1 placement in many internet magazines as the best ISP. Although it is not free it provides a reliable service and you are very unlikely to be disconnected or have problems connecting. One advantage of U-Net over some other ISPs is that its customer services can be called any times of the day or year and the call is only charged at a local rate. This is different to some ISPs which can cost you 50p a minute or even more!!!!
It is not often I look at league tables but I was happy to see U-net the leading ISP on a number of tables. I do have free ISPs as well as a back up but I feel that when I need realability U-NET is the company for me. Conenction is easy and great everytime. Busy signals are virtually unknown. The connections are fast and reliable. Top of the tables, top of quality and service. If you want quality, I guess you have to pay for it.