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      03.09.2002 19:35
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      The 'Gone to the Dogs' opinion is about ukonline.gov.uk, which is not related in anyway, shape or form to ukonline.net/ukonline.co.uk (who have been going for over 7 years and have nothing to do with the Government) http://www.theregister.co.uk/content/archive/10134.html I've been using UK Online for a while now as my ISP and they're really good, they've also recently introducted OpenSurf, the long awaited flat rate access plan so I can finally use them as my main (actually, only) ISP. The service has always been fast and reliable and I couldn't be happier with them. I've never had occassion to use the helpline, but the emails I've sent to the support desk have always been answered quickly and efficiently. The webspace is just incredible, nice and fast to use and seems reliable enough. I love the extra services they offer, their webmail is a priceless service, their homepage is relevant to the things happening in the uk and the news on the homepage seems to keep on improving.

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        23.01.2002 05:31
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        This week saw the reformatting of CitizenSpace (including YourSay) debating forums. Typical of any Government they just can't seem to resist themselves trying to fix something that ain't broke!! Initially the forums had "technical" problems, which meant the service was down more than up. The "new" forums are all subject to pre-moderation, which means you enter a comment, maybe a reply from another poster and...hey presto it doesn't come up for anything up to one hour, on a good day it may be as little as fifteen minutes. Looking at the TV adverts for UKOnline, which states the Government want to get everyone talking to each other, it would seem one would need to be able to perform miracles to achieve this in the present format. The moderation is so tight it is more akin to a gagging procedure. When questioned about the "new" pre-moderation", the editor said this needed to be done because of "security" issues. Last week there was much good debating on the Your Say forums of UK Online, the forums, which deal with many areas of interest were active with many different authors of postings, over a while one gets to "know" different people and soon find common interests or pet hates of each regular poster, the forums quickly becoming a "virutal" family, and like most families good debate and arguments soon became the norm. However, the new format prevents this and has, in its present form, killed free speech stone dead. What the TV advert indicates is NOT what you will get on these forums. If you want to fill a form in online or find out general questions then you may find the site useful. However it appears selective in what it offers!! If you want an experience of what life may have been like under a dictatorship have a look at the forums for yourself. Let's hope they see sense and rev
        ert back or that another site will offer good debating forums. This site was recommended by a friend and I shall enjoy having a look round it.

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          12.02.2001 06:24

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          Ive had a UKOnline account for years, and never once had any problems, except when they lost my website once due to a hard drive failure. Very very rare is it that I cant dial in and get connected first time. The home page is simple to use, and the new e-mail system is great. Webspace is free and UNLIMITED, though a 2 megabyte limit is initially imposed, and you need to ask for them to extend that. The only problem I have is that they do not have surftime support, which would be useful, as I have to use freeserve for that. Ah well, nevermind, all in all Id say its one of the best free ISP's out there! Well reccomended!

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          15.09.2000 06:26

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          After being realtively late to join the Internet bandwagon, and initially joining the pinoneering Freeserve, UKOnline was by first long term experience of an Internet Service Provider and without the advent of freecall, I'd still be with them now. Offering subscription free 0845 access, UKOnline cater for every type of computer users. Connections upto 128kbs are supported, as well as the usual offers of e-mail and newsgroup access. They even have game servers on offer for the Internet gamer, with good communities of players making it a nice environment. The most startling part of UKonline's offer is the free unlimited webspace unaccessable from any dial-up. this is brilliant for unmetered users who have non-existent or poor quality services from their existing suppliers. Performance is reliable and competes with the best of the bunch. Downloads should be over 5K a sec at all times and web access is fast and efficient. They, like any other ISP, have their bad patches but normally they are more than adequate. Game pings are low and lag is minimal, making for quality gaming only beaten by the game specific ISPs. Support on the is pretty expensive but from their subscription background it is pretty effective. E-mails are replied to quickly, normally answering your query without too much trouble. Disadavantages range from the fact that they fail to offer unmetered access to the fact that, from a personal experience, there was frequently bad dials in (at 14,400 bps). With this costing 5 pence a time it was an annoying bug. For anyone that uses the net infrequently, or is not worried about their phone bills, I would recommend UKOnline. For reliabilty it is top notch, but without unmetered access, they may be deserted within the next few months.

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          09.09.2000 00:20

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          Uk Online have been my favorite ISP for a couple of years now. The conection speed is always good. First time every time & I don't recall ever having got disconnected. The free webspace is hugh, and all the usual mail and news services are provided. What makes this ISP exceptional are things like: - Parental controls to block unwanted websites. - Choice of picking up your mail via the web site. - Full details online of every connection time and duration. Overall this adds up to a great family ISP.

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          01.09.2000 22:15

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          UK Online is one of the older ISP's around. They used to charge a monthly fee, but are now free with an 0845 dialup. Although UKOL provides its own 'homepage' with the usual links, comps, special offers and news, this isn't as comprehensive as many others. The main advantages are unlimited webspace (for personal subscribers) and extremely reliable e-mail - accessible both via pop3 and through a hotmail-style web interface. The usual catches with 'free' isps apply - 50p a minute telephone support for example - but it is reliable enough that you shouldn't suffer through these. In my opinion, worth signing up just for the e-mail account.

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          12.07.2000 21:46
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          UKOnline's main plus points have to be it's great reliable webspace you get free with an account, and the fast connection speeds. It's always easy to get connected too. I've held a UKOnline account for over a year and although I use Freeserve Time Unlimited as my main connection to the net, I still host my website on the UKOnline servers. The only disadvantage with UKOnline is that connection is at local rates, and I don't believe there are any plans for unmetered access in the near future, please feel free to correct me if I'm wrong though!

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          12.07.2000 01:28

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          this is your basic server for uk residents it is the no frills servce for isp's, but dont be put off by this is provides an excellent service with pop3 and smpt for use with microsoft outlook express wich is very quick and reliable. The customer support is very good and efficient. I have only vary rarely been disconnected from the service. There is news and good links and search engines on the site which is good for surfing the web and finding what you want. The news is very up to date and reliable so overall this is a very good fre service. however it lacks some of the advantages of more complicated non free servers.

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          04.07.2000 04:49

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          I've been with UK-Online since mid 1999 and found them to be very good even though they don't particularly cater for the Amiga platform. As an Amiga user I had no problems registered with them via their web site at:- http://www.ukonline.co.uk/contents.html Their service has been a bit better than adequate and often excellent, but although free you still have to pay for your phone calls. I would recommend this ISP to anyone who is just an ocassional surfer as you get the ISP service for free and pay for the time on line in phone charges.

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          28.06.2000 06:44
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          I have been with Ukonline for about three years now. When I first joined them through work, it was my first ISP, so I had nothing to compare them with. Their helpline was very useful, and if I ever had a problem, I felt very comfortable talking to their staff, in that once I had explained that I was a complete newbie, they were very sympathetic, tolerant, patient, and spoke to me in terms that even a two year old would comprehend. When they changed their tariffs to free, I am afraid that their service tended to decline noticably. One can have free membership, with a premium rate helpline, or pay for membership, with a reduced price helplne. They can still be emailed for assistance, and I believe they still have a chatroom on IRC that one can use for assistance. Presumably, eventually they will provide customers with a freephone dialup, but as yet there seems to be no indication that this will be in the near future. In fact when I asked them if this was going to happen, they were extremely non-committal. At presont it is a local call dial-up, so I would suppose that many of their customers have also signed up with a service that offers free or very cheap calls. My main "gripe" with Ukonline, is that when I joined, there was a chatroom which although not heavily used, was frequented by several regular users. This chatroom, affectionately known as "The little pink room" was suddenly, and without warning, withdrawn. I mailed them to enquire what was happening, and was informed that it was not going to re-appear. I was not a little upset, as I had many acquaintance there, and have simply lost touch with them now. Perhaps a month's warning, would have been appropriate? I did appeal to them to re-instate it, but was informed that they have no plans to do this.

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          27.06.2000 11:56
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          I've held a UK online account since 1996, and have always found them to be fast, efficient, and with a customer service department which is second to none. The main attraction to me was the UK based web portal, and of course the unlimited webspace, an offer which even today not many ISP's will offer. Although I tend to use my unmetered ISP's nowadays, their FTP server is still accessible through any dial up, an excellent feature. Jim.

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