Virgin Mobile

I have been with Virgin mobile for almost 10 years now and their service has been excellent. Any problems I have always been sorted out and the customer services dept is always very helpful. The monthly cost is very reasonable and they are always doing new deals which include minutes and texts. The only problem I have had with Virgin mobile was when I was waiting for a phone I had ordered from them, I had all sorts of problems, they would only deliver it to my home but I wasn't in so it went back to the courier depot about 20 miles away!. They said they were going to deliver it to another address but never did, in the end it took many phone calls to finally get it ...  Read the complete review

Last year my youngest son reached 16, on his long list of "suggestions" for presents was a new mobile. He had an old Nokia on PAYG so I thought it was time to get him a monthly contract and a new phone. By coincidence I got an advert with my Virgin credit card bill, a choice of several phones and 100 minutes and 100 texts a month for £10. He liked the look of a black Nokia 6300 so I made the call. Waited in for the phone to be delivered and nothing arrived!!!! Called Virgin to be told I had failed the credit check, well they could have contacted me instead of wasting a day of school holidays. After a bit of chat it turned out they had entered ...  Read the complete review

I was with Virgin Mobile a couple of years ago. I was enticed by the offer I got as a virgin cable customer and signed up for a free virgin mobile and cheap pay monthly deal. Since I got my first mobile I was first with One 2 One (which then turned to t-mobile), Orange, O2 and then Virgin. I totally regret making this decision as I think Virgin completely messed me about. Before I was very much a nokia girl but due to this offer I opted to try their new own brand phone. What a mistake. It came through and I got one for myself and my dad. Mine worked ok, but my dads sound didnt work. Nobody could hear him talk. I had to return this and wait for the exchange ...  Read the complete review

I have used Virgin Mobile for the past 5 years since I once again wanted a new phone and was persuaded by a friend to give Virgin a try. (I went through a phase of changing my mobile every six months either because I got bored of the phone I had or I discovered that the network I was using was complete rubbish) At the time of first signing up to Virgin Mobile I lived in Essex and worked in London so the issue of network coverage didnt cross my mind. I never had a problem with it and was always able to obtain a signal no matter where I was, I only had a problem when I moved to Southend and worked in a building that contained a lot of glass, for some reason ...  Read the complete review

Around March time, my mum was hasting me about calling and texting her, as it was cheaper for me to just wait til I got to see her, I then got told about a 300 mins and 300 texts for £10 for Virgin media customers, I then got an advert through the door for this and decided to get it. Now I wanted a new phone anyways and saw for the same price I could get a phone with this but only have 100 mins and 100 texts, but I don't use them that quickly anyways. I got the 6300 and it was delivered for £4 the next day. I had already paid them the 1st month in advance, then I was away, it was great, I did go over sometimes, as extra Virgin texts are 3p and non ...  Read the complete review