virgin.net Reviews

I have just had Virgin installed in my home and thought id share my experiance with you all. I opted for Virgin after many days of searching for the best deal that suited my needs. I only wanted the internet connection and phone line. Virgin Media were extremely helpful from the start, I couldnt of asked for more they explained everthing ...  Read the complete review

I was with Sky before I joined Virgin. I had bad experience with the broadband and customer service with Sky but the sky box (cable) was good. I decided to transfer to Virgin considering they were offering fibre optic internet, cable and phone without having to pay extra for BT rental at the cost of around 30 pounds a month versus sky's 55 pounds ...  Read the complete review

I have been with Virgin for several years - in fact, since it was NTL. I signed up and joined the computer revolution when I realised that my daughter seemed to be the only one in her class with out a home PC. Installation of cables was ok and not too destructive. The contract was initially for 18 months which I was not ...  Read the complete review

I have limited experience with this company, but so far my experience is not good. I have recently moved into my Grandfather's house following his death, and he was a Virgin subscriber. My uncle got the forms to transfer the account into my name. Firstly there is a charge to transfer the account, an 'admin fee' of £20. A bit low given that ...  Read the complete review

the worst ADSL internet company i have ever been with. Stay clear everyone.

virgin net well where do i start ? Virgin took over from the awful ntl and nothing has changed in fact things are worst than ever, If your thinking of signing up to virgin for your broadband and tv etc id advise you against it. In my experience over time they are al awful company who only seem to eb intrested in how much money thay ...  Read the complete review

I joined Virgin as a telephone and broadband customer just over a month ago now and am very pleased with the service I've had so far. I ordered a special deal online which offered me medium sized broadband (up to 4mb) and a phone line with free weekend calls (restrictions apply) for just £15.50 a month. The best bit was, ordering online meant I ...  Read the complete review

I have been a 'customer' for 6 years. They have been my first and only ISP. Until my 'upgrade' to the 8Mb service all has been well, and I was very happy. Just before the upgrade however, Virgin told me I would get 4Mb not 8Mb. That was fine again, and I was quite happy with that. In reality however, I typically get between 150k and 1.5Mb (on ...  Read the complete review

I originally started using virgin.net as a dial-up ISP about 2.5 years ago.I was on their 24/7 service and it was ok until they were taken over by NTL. Once NTL took them over they kept disconnecting me every half hour or so. Asking my friends, family, acquantainces and colleagues it seemed that lots of dial-up ISPs where doing the ...  Read the complete review

Virgin ISP 24/7 - DON'T!!! - Advantages: Not too expensive - Disadvantages: cuts you off all the time, continue to charge you after you have closed you account, refuse to refund extra charges

I used to have a Virgin Net PAYG internet-access account, but it was withdrawn due to lack of use (my parents opted for a rather unreliable BT Openworld connection, but that's another review). Anyway, when I moved, I resolved to find myself a monthly-subscription package that included 24/7 net access for a reasonable rate and with someone that ...  Read the complete review

Virgin.net is one of those ISP's that is basically border line between excellent and bad. Virgin.net has caused me problems from accessing various websites to not being able to setup correctly. Virgin.net's help line is excellent if you wish to pay a hefty fee of £1 a minute but also offers free e-mail support. While Virgin.net's not ...  Read the complete review

I used to be on a cable phone line and really wanted to connect to an unlimited access ISP. This is really difficult on a cable network. Most ISP?s require you to have a BT land line but I did find one ISP that I really did like called nutshell.net. I was very happy with them until that is, they suddenly went off line with no ...  Read the complete review

Recently signed up to Virgin's 24seven anytime access package. The package promises fast and reliable internet access with free email tech support if needed or a variety of paid for tech support options from £1 a minute. The package costs £13.49 so it seems a very good deal and since everyone else historically seems to think ...  Read the complete review

Virgin was my first, my mail address will be kept for forever (Well as long as they'll let me), but I don't use the dial-up service anymore. Why? We should all have 24/7 free access. There was some test trial ages ago and talk of NTL being involved with the service, but nothing much has changed, apart from the virgin.net homepage. ...  Read the complete review

I've been on the internet now for some years - about 7 I think!! I'm one of those people who desperately needs to get the latest gadget - and the internet is some gadget!! The first ISP I signed up for was Demon (are they still going??). I remember it was £10 a month plus the call charges. I was with them for about a year until my ...  Read the complete review

The 0845 ISP you will find and fast Reliability is usually pretty good. Sometimes it takes two or three goes to connect but not often. The home page content is good and there's lots of up-to-date information on it plus entertainment, competitions, etc. Virgin has launched an 0800 access number but at £15 a month this seems ...  Read the complete review

Buying the wife/husband/anybody(!) a CD for Christmas? If you register with Virgin.net now (you don't have to use them as your service provider) then you can buy a CD for £5 including postage and packing! It is limited to one per person, so if you did need more than one, why not register other members of your family (as long ...  Read the complete review

I have been with Virgin since it started. During this period I had tried several other ISP's in order to get a better deal. I have found virgin very reliable and I keep coming back to virgin due to its reliable connection and content. It's content is very user friendly. It also has a very good customer / technical service. Virgin is one of ...  Read the complete review

This IS the ISP to use, especially if you can get on the 24/7 trial called "Stop the Clock". The connection speeds are the best I have come across. There is no disconnection period and customer service must be the best in the business. You can get on line first time on most occassions but this is probably because of the quite low ...  Read the complete review