Description:Formerly blueyonder.co.uk. / The company deals with broadband internet, digital tv, mobile and landline ... more
Newest Review: ... so I could use it as a second line and as I was already a Sky TV customer I would use the TV service in the spare room. --- TV --- Just last week I cancelled my TV package, there was nothing wrong with it but my special deal had come to an end and I couldn't justify spending around £86 a month in total for the complete package when I already have Sky. I never had any problems watching it, ... more
Customer virginmedia.com Reviews (109)
by - written on 28/02/14 (Very useful, 12 readings)
I am an old NTL customer, that's how long I have been with Virgin Media. I can see quite a few one star reviews and I must admit, I haven't read any of them because I do not wish them to influence my findings. My review is mainly based on their Broadband Service which I will go into detail about later. --- History --- Before Virgin media or NTL I was with Freeserve and I also had a brief spell with Lineone, all service providers have problems from time to time and it is always easier to find a negative review over a positive review. I also believe some areas are far better than others when it comes to receiving your service, I live in the ... Read the complete review
by - written on 18/01/14 (Very useful, 32 readings)
Ive decided to write this review about my experiences as a virgin media customer. I was a customer for just under 3 years and have used most of the services they offered including tv,broadband,phone and mobile phone. **TV** This is the best bit of their service.I have never had any problems with the tv apart from when the weather was really bad and i don't blame them for that. The tv channels they offer are pretty standard to sky etc. **Broadband** My broadband was never the best but during my service they upgraded me to their fibre optic package .At this point my internet when from average to bad.The following is taken from the virgin ... Read the complete review
by - written on 17/04/13 (Very useful, 44 readings)
Of all the reviews I want to write, when I found out that I could review virgin media, I jumped at the chance. From a service perspective, they are by far THE worst company I have ever dealt with. I began my journey with virgin media 2 years ago. Things started smoothly and the broadband had no problems and kept a reasonable speed. It was only once problems started occurring that you start to realise how poor the company is. The Internet connection started to drop out regularly and after 3 calls to technical support who follow a benign script of things, starting with have you turned it off and on again, I was ready to pack it in! I don't blame the ... Read the complete review
by - written on 02/11/11 (Very useful, 61 readings)
Virgin media ********** I have been with virgin media for around four years now. There service on the phone has been ok. Although we have had so many problems with the actual services them. The phone line has gone down many times this is due to the manhole where the actual cables run into. Every time it used to rain the phone line would crackle. This was due to the rain getting into the connection box. This was finally fixed after about a year and was fine for about a year. Then we found nearly every time a service engineer came out to the manhole to do some work our line would go dead. We would call virgin up and they would tell us that we would have ... Read the complete review
by - written on 04/10/11 (Very useful, 17 readings)
Firstly, I must say that it wasn't my choice to sign up to a Virgin Media contract. The tenants who had lived in my house previously had been customers of VM and as they had already set up the phone line and internet to come to the house via a cable connection, BT informed me that it was going to cost me £127.99 to get the line changed back to BT. As someone on a low income, I couldn't afford to pay this amount of money out so the only feasible option was to stick with VM. At first, I must say that I was very impressed with the service that was provided. I set everything up online and went through a cashback website which promised £90 if I set up a contract ... Read the complete review
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All these and are taken from reviews of the dooyooCommunity.
Free and Helps Charity too
Charge in seconds....
...but first make a minimum charge of 5p.
Once cheap, but now average price - for a poor service.
1 hour cut-off time, not always connected first time, irritating advert banner.