Newest Review: ... follow the steps again anyway! One of the advisors told me to manually input DNS servers into my router. The following tech support member... more
Don't bother switching
Member Name: smudge377
Advantages: music selection
Disadvantages: everything else
NO way would I remain a customer of Virgin Media.
Decided I ' d give up my Sky and try Virgin media tv /phone, what a mistake that was.
Firstly you do not get anywhere the same amount of choice as you do on Sky, and the price difference isn't huge.
Secondly, told them I didn't want their internet, but they neglected to tell me I couldn't keep my AOL services, so was off line for 2 weeks, while i cancelled my virgin service.
The equipment seemed very flimsy in comparison to Sky.
I really can't see any advantage to changing from Virgin to Sky, you will miss out on a lot of things you are used to, esp the 1 hour on staions, handy if you've missed something.
The staff don't seem that well informed, but complaints di deal with things quickly, although still awaiting refund 6 weeks on, pah
Now back with Sky and have sky plus, much better
Summary: Not a comparable service
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