I see them as over charging (virginmedia.com)

Member Name: Realmadrid2010

Product:	virginmedia.com
Date:	18/08/09 (14 review reads)
Rating:

Advantages: Offer a internet connection,phone line tv deals included

Disadvantages: Charge too much,installation never a guarantee

Virgin Media are just one of plenty of companies offer their services for internet usage and other phone deals to. I joined with them 2 years back and was not exactly happy with their service at all. You can find them listed on number of cashback sites and adverts claiming they are the cheapest company to be with. That was not exactly the case for me as I ended up spending so much money on bills for them!

First important notice is remember they install the internet for you! That means you are likely to get a installation charge. The other problem is when you book a installation the dates are never guaranteed. I learn this the hard way when I joined with them. The Friday they told me they would come was they did turn up! However there was a cable issue in my area and they then came 2 weeks later! Now for somebody who needs internet straight away this is not a good thing at all!

Virgin Media offer a fast connection no doubt but it did not come with out problems! I had problems often of the connection being lost all the time! When you rang up the staff would say the same thing! Turn of the Router and put it back on! At the end the problems did though get solved out by them!

You need a phone line with them to or a BT one when having their connection. Having the Virgin Phone line cost me so much money about 40 pounds a month for both the internet and calls! They are not cheap by all means and I am happy to say I now use O2 broadband instead of the over charging Virgin Media!

Summary: O2 is better