virginmedia.com Reviews

I have been a customer of Virgin Media for a number of years (Formally an NTL customer) I have to admit, before they turned into Virgin, I had no problems whatsoever with NTL. The service was always fine, never had any faults or problems, broadband speeds were fine. I was also put on a really great deal by ...  Read the complete review

i am not overly impressed. I have been a customer with them since 2003 without any problems...until this year.we had a crackly phone line so i had them bring out an engineer.Who then cut through the phone line, leaving us without a land line, just a mobile for 12 weeks.The reason it wasnt repaired for so long is because one department ...  Read the complete review

I have been a customer of this company since it was telewest. And, at the old house, I had very little trouble with their service as a whole. I still don't... but we did have some rather huge hiccups and a very big mess when we moved using their moving service. I use their xl packages. Now these are great and work fantastic ...  Read the complete review

NO way would I remain a customer of Virgin Media. Decided I ' d give up my Sky and try Virgin media tv /phone, what a mistake that was. Firstly you do not get anywhere the same amount of choice as you do on Sky, and the price difference isn't huge. Secondly, told them I didn't want their internet, but they ...  Read the complete review

I had a so - so experience with Virgin Media. Basically I work for Virgin Mobile and sine Virgin Media took us over we benefited from Staff Deals. I got all 3 BB LL and phone for £15 p per month, all were the highest packages. I had them all on Telewest before the merge too. I had no problems before I changed to the staff tariff, my ...  Read the complete review

My family have had Virgin Media (or NTL as we knew it) TV, telephone and internet for a number of years. At home, we rarely have any problems - it's consistently the best value and they have great package deals. Additionally, they're one of the few companies who offer cable broadband which is faster, and doesn't REQUIRE a phone line. ...  Read the complete review

We used to be with NTL for our phone, internet and cable TV package and they were a company that povided an ok service until something went wrong and then it could be a nightmare trying to get through their awful helpline system where you would be passed around and never get your problem sorted. At one point I even joined the long queue ...  Read the complete review

Have had some trouble with them but it has all settled down now. Was a customer of Telewest then Telewest Broadband before it turned into Virgin and only ever had the following problems with Virgin! Initially I did not pay any attention to how much I was paying on my bill until I received one for over £150 in one month!? Had ...  Read the complete review

Virgin Media are the UK's biggest cable company and only effective rival to BT when it comes to land line telephones. They provide, through their fibre optic network, telephone, television and broadband services and you can sign up to as many or as few of those as you want. When I signed up I somehow managed to combine a ...  Read the complete review

We have always enjoyed having a multitude of different TV channels in our household and have been with NTL for years. NTL reciently changed to Virgin media and have been the hosts ever since. I love the fact that I can now record Tv shows onto the interactive part of the Box they provide, it makes life much easier and is able ...  Read the complete review

My parents have used Virgin Media for a long time, even when it was NTL. They did have SKY before that but my dad didn't appreciate the dish on the side of his house, when they moved they decided they did not want one and do changed over to the cable option. It also meant that during heavy rain their reception would not be interrupted. ...  Read the complete review

I have been with virgin for 2 years now. Firstly in my shared house last year, and secondly in my flat with my boyfriend. I opted for the quickstart this time round, to avoid the 30pounds installation charge, as virgin was already cabelled in my flat. The process was something like this: *Phoned up virgin sales and opted ...  Read the complete review

I think Virgin Media is fantastic, far better than anything else out there that your have to pay for i.e. Sky! I have always had sky as I lived in an area which I could not get Virgin Media, and always thought it was good but expensive. Not only did you have to pay for the channels but also a bt line and your calls on top ...  Read the complete review

When I moved my home couple of years ago, and BT informed me that it will take upto 1 month to activate current telephone line, I went for Telewest (now Virgin media) 3 for £30 deal, which was up and running in 4 days. I was impressed with their service. I already have FreeView on my LCD TV, so I think Virgin TV is not worth taking. But ...  Read the complete review

I am going to start this review with moaning about getting something for free. I have just been upgraded from Virgin Media 'M' Broadband to 'L' Broadband, and from 'L' TV package to 'XL' TV package, for one year, free of cost, in fact with a £20 reduction per month for a year. So why moan I hear you ask?........because I could ...  Read the complete review

I was a customer when it was NTL and still a customer to Virgin Media i can say Virgin is not that good of a company it's internet is fine i have no problems with that at all. The internet price been about £19 a month is alright. Virgin TV is the main problem for starters the lack of channels it just feels like CSI is on all ...  Read the complete review

Just thought I'd redress the balance a bit here as the concensus of opinion seems to be negative towards Virginmedia although I haven't gone mad with my overall rating! I didn't so much opt for Virginmedia cable broadband; it was more like having someone approach you in the children's home and announcing "these are your ...  Read the complete review

I have my tv, internet and phone line from virgin media in a 3 for £30 bundle. Its not a bad price i suppose but i do have a few things i am disatisfied with about there service. I have had this package with them since may last year and signed a years contract with them which i am safe to say i wont be renewing. The ...  Read the complete review

Just to let you know, i am a student who lives in the city centre, i say this because this review might be biased as money is tight. I was first a telewest subscriber for my internet and TV needs, when virgin took over. I assumed that a takeover by virgin would be a good thing as they could proberly offer more due to their contacts ...  Read the complete review

After being a telewest customer for 3 years and being very happy with their service I was a bit wary about the virgin media takeover and it turns out I had every right to be. Although I can never say enough good things about their internet service which has never failed me and has stayed exactly the same under virgin as it was under ...  Read the complete review