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Vodafone Business
Newest Review: ... out pretty quick (although they have a tendency to over-simplify things). The downside to being a Business customer is that these services are only available during office hours. Out of hours, you find yourself swamped with calls from personal customers and the standards of service offered in the contact centres drop markedly. But this is OK; I can cope with restricting myself to business hours. Although the contact centre is advertised as an 0845 number (chargeable) there is a speed dial from a Vodafone handset which is an 07 prefix number, meaning that the call comes out of your free allowance. This can measure up to quite a saving if y... more |
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Vodafone Business: The Business? (1280 words)
by plipplop - written on 16.04.08 (Very useful, 85 readings)
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I have to admit that over the years, I've been a customer of pretty much every mobile phone service provider in the UK. None of them have ever really inspired me to stay loyal to one brand, with their varying degrees of customer service, ever changing tariffs and generally over-complicated business practices all resulting in one provider dropping in and out of favour very easily. I've been with Vodafone Business now for around eighteen months. It's probably been the least problematic contracted period that I've ever experienced and I'm in no hurry to move, but don't let this fool you into thinking that it's all been plain sailing. Although I fund it privately, ...
The way all telecoms providers should be (307 words)
by funkyd - written on 05.08.03 (Very useful, 548 readings)
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I look after the corporate account we have with Vodafone Corporate - we now have nearly 100 phones - which means 100 users to keep happy on a 24/7 basis. We have had some bad experiences recently, with Martin Dawes - so we chose Vodafone Corporate (VC) about 3 years ago now.. We are given a dedicated account manager; dedicated team of support staff; no automated answering services; priority email address and best of all, incredibly cheap prices! It is all negotiated at contract level so for confidentiallity reasons I couldnt mention it here - but they are good, with this buying power we're able to do that which is nice.. They ...
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