Vodafone Network Reviews
Product Type: Vodafone in Telecommunications Services
Newest Review: ... many years and this is how loyalty is rewarded. Incredible. Also, it is not like we have had a lot for our money. We rarely if ever used our hardware fund etc. I am outraged at how we are being treated. Vodafone just don't give a damn and I read similar stories on here and places so this is not an isolated incident. I don't know what we can do but I will be making all efforts to publicise how Vodafone have treated us. And of course looking to move all our business as Vodafone don't deserve it. RGW... more
Customer Vodafone Network Reviews (166)
by RGW - written on 17/10/13
I have an issue with Vodafone. We have a business account and at times had up to 20 different numbers with them. Over time this has been reduced and we sent emails to our account manager to cancel contracts and these were acknowledged and agreed. Like many people, we were pushed into going onto electronic invoices some time ago and they don't even send an email with the statements, you need to login and view them. And the system is cumbersome to use. We were doing a review in the last few days of the current numbers on the account and in looking at bills (we had to request for Vodafone to send these to us), noticed several numbers that we had ... Read the complete review
by Karen Newman - written on 07/12/12
Vodafone one net have caused me nothing but trouble in the first year of starting up my business! I need to be on call for staff and clients at all times but calls drop off all the time, i get text messages late, people cant leave a message, i don't get an alert that i have a voicemail message and so on. The customer service and technical team are useless and never resolve and problems, i might as well be talking to a brick wall. I can't wait to get out of my contract, even though this will mean me having to reprint all my business stationary with a new number (apparently i can't take the landline number with me).
by Phil - written on 15/08/12
Vodafone sold me an European package which included roaming charges, first four months was fine but after that they've started charging for EU calls. After many months of calls, emails to customer service, problem still not resolved and they are still charging me. Customer service is terrible, every time I deal with them, they try to sell me another package.Don't use them!!
by Danny Flynn - written on 02/08/12
I had a three year contract with Vodaphone. They refused customer service for the entire period and then pestered me when my contract was up. They also refused to pass on my number to my new provider! I'm still trying to get it and it's been a month!
by - written on 14/04/12 (Useful, 294 readings)
Vodafone is a well known mobile network in the UK. I have had experience using this network since 2008- present, so I am going to talk about my person experience with Vodafone. Customer service/staff: Whilst this is an excellent network offering some great pay as you go perks for example Vodafone Freebiez (which I will go into further below) and some cheap contracts, the shop I personally go to is extremely busy so much so that people are sometimes given tickets. This isn't good for people who want advice about a phone they already own with vodafone, or people looking to buy new phones, because when the shop is this busy customers can't be given ... Read the complete review
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All these and are taken from reviews of the dooyooCommunity.
After initial subscription, no internet phone bills
Free internet access, easy to switch to, good customer service, requires you to move from BT
3hr timeout, not the fastest ISP in the world, requires you to move from BT
very low cost, no need for in-house hardware
users need to be religious about backups
you will NEVER get a connection
Free Unmetered Access
Restrictions, Hard to get connection
good customer service, rollover minutes
Rude, moronic customer services 'team'
|Cable & Wireless||Dolphin|