Product Type: Vodafone in Telecommunications Services
Newest Review: ... payments off me causing me to have to cancel my direct debit and arrange payment making it difficult to keep ontop of my finances. Ont... more
Vodafone - Power to you!
Member Name: poppypink1
I have been with Vodafone for over a year and what can I say, they are fantastic! I have never been let down by them.
Many people can be negative towards the call centre staff but in my opinion they are great and are very helpful and friendly. They don't over complicate things like other call centres, they aim to deal with your query there and then. Throughout my 15 months at Vodafone I have only ever had to ring the customer service centre once to put an add on to make my calls cheaper while I was in Spain for 2 weeks. Throughout my stay in Spain, I received about 5 texts off Vodafone advising the call charges and iternet usage costs for using my phone there. I thought this was great as I felt Vodafone cared through their communication. If any changes get made to any prices and priceplans throughout your contract Vodafone will always make you aware beforehand, that is why I trust them. They also offer add ons to your account that would suit your needs and save you a bit of money which is great!
The network coverage on Vodafone is amazing! I can call, text and use my internet whenever I need to without the annoyance and frustration of the NO SERVICE sign that comes up. I mean like who wants to be with a telecommunications company and pay what £40 a month for a service that can't be used? Vodafone offer everything anyone could need and you will get your moneys worth.
I would definately recommend Vodafone to anyone looking for great network coverage, excellent customer service and great deals with a brand who they can trust.
Summary: simple, helpful and friendly! everything that you need in a network provider
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