Vodafone Network Reviews

Vodafone has the worst customer service that I have ever experienced from any company. I was offered an upgrade which when received was only 8gb whilst my old phone was 16gb. I sent it back after one day and there the drama enfolded. I have spent over 6 hours on the phone on several separate occasions to try to sort this issue. ...  Read the complete review

Vodafone is a well known mobile network in the UK. I have had experience using this network since 2008- present, so I am going to talk about my person experience with Vodafone. Customer service/staff: Whilst this is an excellent network offering some great pay as you go perks for example Vodafone Freebiez (which I ...  Read the complete review

Vodafone are one of the more well known networks but my experience with them has been much better than other countries such as orange. Services- They offer pay as you go and contract services. I am on a two year contract with them which is coming to an end. I probably wouldn't recommend their pay as you go because there are ...  Read the complete review

I've been with vodafone for a couple of years. For the price I'd say overall that they are all right. The customer service isn't great, but that's true of any large company. Their deals are competitive. The staff seem genuinely concerned in helping you even if their system isn't working, for which they are usually ready to apologise. Rece

I had been a customer of O2 for quite a few years and was happy with them but decided to shop around for a cheaper contract 2 years ago as I was returning to University and needed to watch the pennies. At the time, the best I could find was a 24 month Vodafone contract which included 300 texts, 100 minutes and a free C510 phone for just ...  Read the complete review

When I had a yearly contract with Vodafone, one of their employees messed up on registering me, so I could not view my bills online for over half a year. I kept calling customer services and they kept telling me that it was some temporary technical difficulty affecting everybody. When I told them I was leaving, they sorted out the ...  Read the complete review

I have been with Vodafone for over a year and what can I say, they are fantastic! I have never been let down by them. Many people can be negative towards the call centre staff but in my opinion they are great and are very helpful and friendly. They don't over complicate things like other call centres, they aim to deal with ...  Read the complete review

I joined vodafone at the beginning of the year and it's been a disaster from the start. The signal disappears so often it's untrue. The call centre staff are idiots and don't even appear to try and understand the problems I'm experiencing. I've bought a 'pay as you go' O2 phone to make sure I can keep phone conversations going when the vo

I have been with vodafone for 18 months, having defected from orange, whom I had been with for years. I chose vodafone, as I believed them to offer the best coverage, connection retention and overall customer service. I have been disappointed and frustrated with the truth. I drop calls regularly, and have found the 3g network to be ...  Read the complete review

Last June, when moving into a new flat, I signed up to Vodafone's rolling thirty day contract for a portable 3G dongle whilst I signed up for broadband. By August, broadband had been installed and I set about trying to extricate myself from the nightmare that is this thirty day rolling contract. Firstly, I tried calling them - ...  Read the complete review

No 3G or better in our local town for THREE months due to "a faulty mast" Have laptop and HTC Desire.. agreed to 50 quid rebate then applied it to my account as a CHARGE! Last week paid my Feb bill using Debit card in shop.. this morning they terminate service due to "unpaid Feb bill" even though I have proof that it w

I have been with Vodafone for over 15 years, 10 of which were on contract, the last 5 years on pay as you go. I have had the same phone number for the 15 year duration. Last Friday my car phone display was reading "unregistered sim card". When I contacted Vodafone they said because I had not called out on my phone for 90 days, ...  Read the complete review

I had a contract with Vodafone in 2008 and I cancelled it and they kept on sending me letters that they where going to blacken my name and so we got in touch with someone who delt with my case and he got in touch with Vodafone and they said they will squash my dept with them and a few weeks ago I applied for credit report and underlined i

Dear Vodafone, no matter how many times you call me (10x today alone) I am not switching. Harassment has put me off your company for life.

I've been avoiding their phonecalls for months now, they certainly don't give up!

Firstly I'm not with Vodafone, my number is private and is not registered so how have they got my all

I have been on a contract with vodafone. First I thought wow, what a great deal with a free phone. Phone is generally rubbish, often turning off or freezing. But that's not the issue. Vodafone has an online account which does NOT show you any of you extras. So you may think you have only the basic account untill your bill arrives and you ...  Read the complete review

IT´S BEEN THE WORST EXPERIENCE EVER WITH VODAFONE!!! My blackberry was broken and i have been given 2 options by customer service: to have mine repaired or to get a new phone ...i have chosen the second option as i need a bb for business. I have received the bb next day but it didnt work, the microphone was broken... i went to a vodafone ...  Read the complete review

I was a vodafone customer for about a decade both in business and in private. Following a dispute over a Limited Liability Company, vodafone adopted an attitude which called upon every single word in small print in their "contract" to totally destroy my financial reputation and cost me thousands of pounds in extra interest ...  Read the complete review

After staying on Vodafone network for 48 months and being loyal to them, I was asked to pay non-payable charges. I bought two iPhones on business account with them. Their iPhones had very bad coverage whereas T mobile used to work very well, so we returned them to the shop within first seven days (in the returnable period). The ...  Read the complete review

I have had a contract with Vodafone for a number of years. I have two mobile phones, one costs £25 pcm and the other £35 (it's an i phone) both tarriffs have unlimited texts, the mobile internet package and also 600 minutes. I also have a dongle for mobile internet. I have had several customer service issues over the years. ...  Read the complete review

Have been trying to get my PAC code for a week because they wouldn't give it over the phone or text it! Never had a phone that worked with the them for the whole 2 years I was locked into their contract. My partner had exactly the same problem and has reverted to using his phone from a previous contract. Another friend ordered an iphone o