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WHSmithNet - Not Likely!! -  W H Smith Net Telecommunications Service
W H Smith Net 

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WHSmithNet - Not Likely!! (W H Smith Net)

sabenafan

Member Name: sabenafan

Product:

W H Smith Net

Date: 07/05/03 (491 review reads)
Rating:

Advantages: Attractive sounding packages

Disadvantages: Hidden call charges

I chose WHSmithNet because the packages sounded great - Off Peak was my first choice, £9.99 for 4pm-8am access and all day weekends, this was what I was looking for, so I signed up. When I signed up, the Off Peak had been discontinued so I opted for Daytime, which allows internet access between 8am and 4pm. I did not realise that there were hidden call charges for use at weekend.
I have found the customer service poor, my complaint was never sorted properly despite assurances to the contrary. I can only say that I cannot wait for my three month subscription to come to an end. Please avoid this package at all costs.

Summary:

Last members to rate this review:
(6 members total)

Fishbulb%2Fduskmaiden%2Frachels_ratty%2FFoxy-Lady%2Fupton66%2FSlyClone2k%2F

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Overall rating: Somewhat useful

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Last comments:
Fishbulb

- 08/05/03

Hiya and welcome to dooyoo. To be honest, I found this confusing to read. I couldn't work out what you did get for your money and what the problems you had were.

Read lots around the site to pick up tips and if you update this opinion, let me know.

Fishbulb >><>? Services Guide
Foxy-Lady

- 07/05/03

Welcome to Dooyoo!
upton66

- 07/05/03

Rated you low due to lack of detail. 24/7 ISP's are available now for around £13/month so much better value.

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