Product Type: World Online in Telecommunications Services
Newest Review: ... everything changed. The price started to creep up, the connection rate reduced and the customer service was almost non-existent. All I wa... more
Terrible but free
Member Name: steve_frazer
Date: 10/06/00, updated on 16/10/00 (47 review reads)
Advantages: 24.7 access
Disadvantages: Can get cheaper and better service elsewhere
World Online bought out Screaming.net. To use WorldOnline you HAVE to become a LocalTel customer and transfer away from BT.
Screaming.net was the same price as your old BT line rental and offered completely free calls for the internet for off-peak hours - 6pm-8am. World Online give 24/7 access for 14.99 per month but are allowing people to remain off-peak customers for the lower line rental of 9.25/month.
It is a very good deal, especially if you use the internet a lot. Unfortunately, and there had to be one, the service provided by World Online has been very erratic. The service has only been 'good' because it was free.
If you shop around you can get 24/7 for much cheaper than 14.99 per month and with a much better connection and faster connection speeds - they are also putting limits to the 'free' access and raising prices. Personally I have changed to NTL. I am not alone in being completely fed up with WorldOnline.
This opinion was first written early in June and Worldonline STILL haven't got their act together even by August. Dropped lines, erratic download times......useless.
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