Ascom - don't ask too much (Ascom Avena 233 plus)

Member Name: a0905671

Product:	Ascom Avena 233 plus
Date:	21/08/01 (653 review reads)
Rating:

Advantages: Styling

Disadvantages: Not robust, User interface, useless features

We purchased this snazzy looking DECT handset around six months ago. It had all the features we wanted including a digital answering machine integrated so we didn't have extra unsightly wires cluttering the kitchen.

The price was reasonable (you can get cheaper but at what cost ?!) and it does look very good. The deciding factor was that it uses the chips produced by employer so not only do I get a phone, the company gets a bit more revenue!

So, what are the product highlights ?

1. It plugs into a normal phone socket.
2. It looks nice.
3. There is no three.

So what are the disadvantages ?

1. The user interface is awfull. Anyone used to using a Nokia mobile phone will have nightmares about the Ascom interface. It is clumsy to use and does not seem to follow any basic logic.

2. The voice recognition is a joke - if you can be bothered to shout a name several times at the handset hoping it will connect (i.e you like the novelty value), then this is for you. Personally, after struggling to get the names recorded (it only lets you have three presets for voice recongnition) you really would be quicker just typing the number you want.

3. It drops the connection to the basestation frequently. Anyone that uses an analog cordless will not be used to the basic technology behind a digital phone. If there are any communication difficulties between the handset and the basestation you are in trouble, and we are in trouble. At least 40% of dialled calls do not connect first time, forcing you to redial. I assume this is a non documented feature of the phone(read bug) that is designed to cut your phone costs.

So, in summary, three advantages and three disadvantages. I will let you draw your own conclusions from that.

Summary: