Avaya's 5410 comes in a bland, office two tone grey, it is a large phone, but really no bigger than other business phones. The hard plastic is durable and scratch resistant and should it get dirty, is easy wipe clean. This are features you would expect from a phone that will be treated badly and used often in the workplace. The phone has a large five line screen, on mine, I have 5 of the six quick keys programmed to functions such as directory and do not disturb. The buttons are large and easy to use and all are labelled to stop conclusion. I use the phone a lot on speakerphone, the speaker is located under the handset but you don't have to remove ...  Read the complete review

I use this phone at my work i has a screen on it so ie lets you see whos phone whether there an external or internal caller. On exrenal phone calls it shows you the callers Id which i like and you can tranfer phone call to other pick up groups or foward them to voicemail. Some of these phones have a slot with a callers directory which is quite usefull. It's really difficult to fit the network cable in to the phone you have to pop the bottom of the phone off there some catches under the phone where you have thread it into out you very small hands then you have to lodge the bottom of the phone back on which is very fiddly. The cable once fitted is also quite ...  Read the complete review