Avaya CallMaster V

Avaya CallMaster V ... customer service, maximize agent performance and comfort, and enable supervisors to meet contact center goals.

The Avaya CallMaster V Agent Telephone is engineered to help your contact center agents maximize their productivity and performance.

The compact, lightweight Avaya CallMaster V telephone provides more capabilities than conventional digital telephones and takes up less desktop space than most agent telephones. Its sleek, contemporary design also complements the latest non-agent telephones that you may be using elsewhere in your business.

Best of all the Avaya CallMaster V telephone supports features that will help your agents deliver world-class service to customers and other callers.

The Avaya Callmaster V telephone's features will help your agents handle each call with ease. For instance, the telephone can support multiple contact center splits, skills, and personal calls. Red-line appearance and green status lamps on each call appearance button allow agents to see status at a glance.

The Avaya CallMaster V telephone has fixed buttons for common features that agents use frequently: conference, transfer, hold, and redial.