This phone was bought for me to use in my office for my telesales job and it is brilliant. The speed dial option vastly increased my work rate and the speaker volume option allowed me to adjust to the conversation at the time. in particular i would advise using this phone with a headset. (if you are making a large volume of calls) It has a built in headset option that allows for a very quick response between ending and beginning new calls. I am also impressed by the chord on this phone. I was constantly having problems with my old phone chord becoming tangled but this one is very durable to such ailments. For those with sight difficulties, the large buttons would make a considerable difference and also allow for faster dialling. When researching a new phone, i looked at many different possibilities and this was the best in term of value for money and ease of use
With ten number memory, data and headset ports and inductive coupler, the BT Converse 1200 is a great business or home office phone.