I Use this telephone set as my work desk phone which I spend a good 2 or 3 hours a day on. The phone itself is a cream colour not the whiter version in the picture, I find this gets dirty easily but I guess most things do. I have been lucky with the cord on this phone in that it doesn't end up in a tangled mess. The cord is approximately 45 cm in length.
I have a headset that easily plugs into the back of the phone and I can either start or continue a call by pressing the headset button. I am also able to place a call on secrecy (mute) which means others on the call can't hear the background noise around me or I can mutter things under my breath.
The phone also has functionality to call handsfree and whilst I don't use this function often as it would disturb my dear colleagues I can confirm the volume is sufficient and can be changed and the microphone works well. The phone has a redial button and I can also use the recall button to place calls through to other lines.
The most useful part of the phone for me is being able to turn the ringtone off or reduce and increase the volume; I must admit I have occasionally forgot to turn it back on. The best thing about this is when the volume is off the light in the top right hand corner still flashes to alert me to calls.
This phone unit has a display screen so as your typing in the numbers you can see if you have mis-hit and saves a few wrong number calls. When you replace the handset you can also see how long you have been on the phone which is useful if you are a bill payer. I often have an error message that says low battery but this does not affect the phone's performance.
As I inherited the phone and don't have anything useful like an instruction book to tell me how to use the extra functionality like calculator but on what I have used for the last 2 and a half years.
I would recommend this phone for office workers. The sound quality is good and it has all the simple things needed.
I work at home and spend many hours on telephone conference calls. I needed a phone with a mute button that would work with a plug-in wireless Netcom headset that lets me walkaround the house while on the phone. The Converse 325 is ideal. I've had it for a couple of years. I only use it with the headset. The Converse is reliable, good value from Amazon, the audio is crisp and clear, the display is easy to read and most important, it has that mute button! The flashing light when ringing and the large buttons for dialling make it suitable for elderly or deaf users. It also works well in handsfree mode. It has features that I don't use - for example a directory of stored numbers, calculator. It has capability to take a backup battery but you only need that for the directory. All in all this is a great buy and I've recommended it to many colleagues.