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      03.10.2013 13:03
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      Thanks for reading :)

      Nowadays, I tend to mostly use my mobile phone to make and receive calls, therefore when it came to purchasing a telephone for our household we wanted a cheap but also a reliable one that was simple to use. Therefore the BT Duet 20 seemed to be the ideal choice.





      Price
      = = =

      I purchased the BT Duet 20 telephone from our local Argos store for £9.99, which was a great price for a simple telephone. There were quite a range of telephones to choose from while looking through the Argos catalogue, but most of them cost considerably more and had many other technical features that we didn't have use for, therefore we stuck to our guns and decided to go a head with our original purchase.



      I was just having a search online and found it is also for sale at Maplin at an even lower price of £6.99! which is an even better bargain price, this is however a sale price and can only be purchased from a Maplin store and not online. It is currently unavailable at Amazon, and Tesco, Asda as it has been discontinued due to an introduction of a newer model.





      Experience
      = = = = = =


      The telephone has a nice chalk white finish and is made from sturdy plastic material. It is very simple and basic looking, and consists of a the telephone itself and a matching white phone holder which is where it sits in when not in use. The phone is reasonably small in size and therefore is fairly lightweight and easy to hold and move around.


      It does have a cable chord that is connects both the telephone and the holder, the cable unfortunately is not that long and get twisted and tangled quite easily, which makes it almost impossible to move much far from the where it sits without the cord pulling me back. I think once I had to went to pick something up from the floor and the telephone fell out my hand because the cable wouldn't allow me to reach that far. To be honest this is the only real issue I have with the telephone, and I wouldn't really call it a huge one as I hardly use the house phone much anyway.


      As it is small in size it can easily fit on small tables without it taking up much room, I personally had mine placed on bedside table and fit perfectly without needing to move much of my things off the table.


      The dial buttons are located on the telephone handset, and are displayed clearly thanks to the big numbers printed on each button. The buttons are also sturdy and easy to press, which is great as I hate pressing rubber buttons that sometimes feel like they might get stuck in if apply a bit of pressure. There are couple of other buttons also located near the dial numbers and include a redial button and a mute button which all work as you as expect them to. I like the fact that this is a simple phone without too many features or buttons, as I find I can get easily confused if there are too many buttons. The buttons are evenly spread out so you don't have to worry about accidently pressing two buttons at the same time.


      The volume is controlled by a side button which is easy to adjust. We usually have it set to high volume settings as it seems to be loud enough for us to hear both downstairs while the TV is on or while upstairs. The ring volume can be set to low, high or turned off using the side volume button. Even when it is switched off there is neat little red light that lights up when someone is ringing. It is a handy option to switch the ring off as I sometimes switch it off when my nephew is having a afternoon nap.


      I found that I can make and receive calls easily using the phone and the sound quality is also good. I have not experienced any crackles or disturbances in sound when on the phone, instead voices are easy to hear and are clear.




      Conclusion
      = = = = = =


      Overall this is a good quality telephone for its price, and seeing that its now available to buy at an even cheaper price makes it an even better buy. It has a simple design and is simple to use, and basically does what it says on the box!

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        03.03.2013 17:42
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        All round good landline phone at a reasonable price.

        Our old portable landline broke and we decided to just get a very basic landline as we both used our mobiles more anyway, so didn't see the point in a fancy landline phone.

        We went to Tesco and were just going to get their Everyday Value phone, but saw the BT Duet for just a few pounds more at only £11.50.

        It comes boxed with instructions (but who needs instructions for using a phone these days?!), and an optional attachment for mounting it on the wall. We decided to use this as we have a grabby toddler so wanted to keep it out of his reach.

        It's just a basic phone, with a section at the top of the handset for writing your own phone number in, something which is very useful for us as my husband is always forgetting our number! There are four extra buttons below the keypad which are pause, redial, secrecy and call waiting. There is a slider on the side of the handset to change the ringer volume or mute it, and a light on the front which flashes when it's ringing. This is very useful as I often turn the ringer to mute if my son is having a nap, so if a call comes in, I will still know (if I think to look at the phone that is!). It would also be useful to people who are slightly hard of hearing.

        Physically, it's a nice shape to hold comfortably, and nice and light so you can speak for hours quite happily (which is a good thing when I get on the phone to my sister!).

        It's quite a basic phone and doesn't have contact programming or anything like that, but considering most people have a mobile phone these days I don't see this as a big problem.

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        15.02.2013 13:31
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        Better than any Binatone corded phone I've had, and better made too!

        A couple of weeks ago before I went on holiday I was in the midst of getting things organised to go when the phone rang for the umpteenth time. Another blessed call centre offering me solar panels when my house isn't south facing! Trying to get these people to remove my name from data books is impossible and even if my home phone landline has an extra facility paid each month so that companies can't withhold their telephone number when ringing me still doesn't make a blind bit of difference - I'm pestered continually with call centres trying to sell me something I don't need. In my haste after receiving the fourth call that day, I slammed down my trusty cordless Siemens phone hoping that would be the end of it - and the end it certainly was as no one could phone me back that day since I had inadvertently broken the phone without my knowing! I may have loved the idea of a cordless DECT phone many years ago, but if you have to make long calls, sometimes the batteries in mine are either half-mast of power or running out after an hour of call time. I have wanted to change all the phones in the home to the corded type, as they are far simpler and far more reliable than having to change the batteries every couple of months.

        However I have owned quite a few corded phones beforehand that were cheap to buy and from companies like John Lewis who paid license from Binatone, a company that has been touch and go with me where the reliability and design of their corded phones are concerned. Although my last phone has been utterly reliable, the one designed to replace the Siemens handset would be placed in my room and would have to be better made as well as put up with being slammed down from time to time.


        The Price, The Product & The Promise


        Well, three weeks ago I bought myself a BT Duet 20 2 piece corded phone. I had read a couple of fine reviews online regarding this phone, so I knew what to expect in the first process of use and general design - and at the cost price of £19-99 from a nearby private electrical shop, the price I paid was a bit expensive compared to EBay UK prices selling these at £5 compared to Tesco and Amazon at £13 to £15. But, despite that BT have now replaced this phone with the Duet 210, a slightly larger looking hand set with bigger and clearer buttons incase anyone has bad eye sight. Where I bought this phone at, the sales lady did offer the newer 210 model but I liked the look and feel of the BT Duet 20 as it is slightly curvier looking and has all the features I would require with a big red LED arrow on the top of the hand set that shines any time there is a call and more importantly acts as a silent alert if you have switched the 1980's electronic ringer off.


        General Design, Clarity & Controls


        Compared to Binatone, BT's simple Duet 20 corded telephone is a master of design excellence. Smooth, curvy and with black lettering on white soft release circular push buttons, the numerical key pad is easy to see as well as ergonomic from the way the key pad bends on either side. Inoffensive but clear is what I've expected from BT in the past and I haven't been let down here. Below the keypad there are other function buttons that have been added here from redial, secrecy, call waiting (if you have paid for the option) and mute.

        To the side of the handset at the front exterior, you'll find a ringer high, low or off slider that controls the volume of the ringer alert. The phone can also be wall mounted but I much prefer the gondola cradle style that can just be left on a table and the phone's size is slim and efficient enough to be put on a bedside cabinet table without taking too much space. Two plasplugs and screws are enclosed with the box and the phone, allowing the owner to wall mount the secondary cradle - but make sure you pull out the flush tab and turn it the other way so that the accompanying phone handset can be locked on, otherwise it will fall off in an instant.

        An inverse window is also added to the phone's handset so that you can write your home telephone number on.


        General Performance & Downsides


        The last time I had a BT corded phone was many years ago and it was a huge desktop phone that apes this slim white elephant by size and feature. Though my dark blue one had a speakerphone, it was particularly bad for showing up dust but it was a fine phone and did the job for about five years before dying off slowly. Well, having a slim white phone now in the home did present me with thoughts of having to clean it more often but I have been pleasantly surprised! The white plastic is speckled slightly to the touch and the phone seems to be well made, even right down to its curvy-coiled wire, which feels like a thicker rubber than what I've been used to with Binatone.

        However it wasn't before long that I discovered despite the rubber thickness, the old adage of having a corded phone - the wire has a tendency to curve into other parts of the wire - and when reaching for a call, the hand set can pull the resting cradle along with it as a result when there's a call coming in. A gentle, slower hand is required for grabbing the phone and less of a tangle situation going on!

        Where speech and clarity is concerned though, the BT Duet 20 is top notch. It makes life a lot simpler than trying to stay near a cordless phone's home base unit regardless of how far it travels from and there is no crackling on this phone compared to the last corded Binatone I had! In the amount of time I've used this phone more than I use my retro Trim phone, I have never inadvertently switched the ringer settings off or on. The position of the slider seems to have been met with negative remarks from other reviewers and owners and it is to the phone's natural ergonomic design that pulls the hand away naturally from the top when holding it.

        A downside of this phone is that it doesn't have any memory presets, so you can't program the phone to accept speed dial numbers. The only facility it does have is a last number redial. The call-waiting button however also acts as a recall feature, so anyone with a small business that requires telephones on a desk could well use this phone to recall feature effect.

        However, if there is one basic element of this phone's design that I appreciate, it is the basic wire that has been supplied to the wall socket. It is of average length but BT have wisely added a skeleton path on the back of the phone that allows me to lock in the excess cord away from the phone. This in effect ensures the cradle can be kept permanently on a surface without the phone taking it up each time it is lifted up to be used or receiving a call. It is a basic element of design - but one aspect that my last Binatone phone failed to have, resulting in too much cable around the back of the phone that made it look untidy.


        Final Thoughts


        If you need a basic corded telephone in your home, you wont go far wrong with the BT Duet 20. Even if it is being replaced in time by the chunkier BT Duet 210, the BT Duet 20 has a lot going for it on the basis that it just does what it promises and with the least amount of effort required to plug it in and "play." Though corded and though pretty basic for what it offers, the BT Duet 20 is well made, easy to keep clean and above all super simple to operate. The only fly in the ointment is that the cord can be liable to tangle up too quickly and no memory telephone numbers other than just redialling the last number you rang. The speech quality and clarity however is worth considering over cheaper rivals like Binatone and Argos Value, though! Thanks for reading. ©Nar2 2013.

        www.bt.com

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          02.07.2012 13:24
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          A fine phone for people who don't like to much technology

          In my humble home we have cordless phone, one in each room, except for toilet and bathroom of course as 'one shouldn't be disturbed whilst in those rooms', and these cordless phones are indeed a great thing to have around the home, for several reasons.
          But one thing that cordless phones can't do is work during a power cut... a little like nor web repair personnel then..??, so if your home has a power cut, for some reason, then you're cordless house phone is as useful as a plastic frying pan.

          This is why I decided to invest in a corded phone after my house, and several others around me, had experience a third 'power cut' within a month, which is a bit of a nuisance at the best of times.
          But I didn't want to spend a fortune on a cordless phone as I knew that it would spend most of it's time in a cupboard somewhere and only brought out when needed, (a little like my parents then..!).
          So, after a bit of a search around I decided to buy a cheap, yet quite stylish little number that would be useful in a power cut.
          The one I went for was in fact the BT Duet corded telephone, in what they called chalk white colour, which at the end of the day is simply white.

          The phone itself looks like any other corded slim line phone, with the ear piece being at the top and a little indent at the bottom which is the microphone where you speak into.
          It's got the standard buttons, numbers 1 to 9 in rows of three, with some of these numbers having the letters of the alphabet on them in groups of three or four. Then the star key, the zero and the hash key in the bottom row.
          The four other buttons are below the numbers, these are redial, pause, secrecy and call waiting/recall.
          The ringer volume, or control, is on the side and is adjusted by a little sliding button which is small enough to stay hidden yet big enough to be able to slide up and down without slicing your fingers to pieces.

          It's nothing special, being made of a white plastic material and moulded in such a way as to look and feel as sleek and comfortable as possible. There's no LCD display to show you what number you've called or who's calling you. But it has the basics that make it a phone worth having, such as...
          Last number redial
          Secrecy button
          Ringer control, off, hi and low option
          Recall button
          Memory pause button
          Call indicator light
          Call waiting indicator, (if you're service provides this)

          And there's no hands free options or external loud speaker.

          The hand piece nestles very well in the cradle, with a little piece of plastic which, when pulled out slightly, grips the body of the phone in position when, or if, you have this wall mounted.
          Personally, as I only bring this out in power cuts I don't have it wall mounted nor do I have it nestled on a desk for too long. But when it's out of the cupboard it looks nice enough to leave out without feeling embarrassed about being old fashioned with a corded phone.

          It can be wall mounted or simply left on a desk or table, either way it doesn't look out of place at all. When the phone is in the cradle you can see the little red light flashing when a call is oncoming, and this light continues flashing during a call as well, which is pretty useful if the ringer is turned off, other wise you can here the ringer well enough so this light becomes redundant really

          There are a choice of two ringer levels, yes two, hi and low, and a silent function as well, but that's enough for me, considering that I only use this in power cut emergency's.

          The call quality is pretty good too, with very little back ground noise being heard as the ear piece is a good size, fitting snugly against the listeners ear, cutting out a lot of sound around the room.
          And I've asked people who I've called about the sound coming from me when I make a call and they have never complained about loss of sound or cracking along the line, which is what you want really, a good clean phone line.



          And what about the price for this sleek 'chalk' white corded telephone..?
          Get ready for this...
          You can pick this up at most retailers, both on and off line, such as Argos, amazon, and probably even you local pound plus shop for around £10.00, which is a bargain indeed.


          In all, it's a fine looking phone that does what a phone is supposed to do without all the whistles and bells., it rings and you answer, you dial a number and the call gets put through. There's no complicated LCD screen, not is there a built in answer machine that takes a degree from Cambridge to figure out.
          It does exactly what it says on the tin.

          © Blissman70 2012

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            20.02.2012 11:30

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            A great telephone for easy use!

            We have only recently had a phone line installed as part of package with Sky and only wanted a very basic small telephone. The BT Duet 20 seemed ideal and was under £15 on Amazon! Amazing value!

            The BT Duet 20 is a small gondola shaped phone in white plastic. It has a Call Indicator Light that flashes red when a call come through and identifies a phone call if you have the sound off. You have 3 settings for the ringer; high low or off. I find the high is too loud in our small lounge but the low is just right and isn't too piercing. The phone has a basis touch tone keypad with additional buttons for redial, secrecy and call waiting.

            The phone can be mounted on a desk or wall or sits on a shelf/table easily without taking up too much room.

            It gives a clear and crisp sound and it so easy to use.

            I would recommend this phone to anyone who wants a basic telephone at a bargain price! We love it and it is just right for what we required!

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            15.11.2011 17:12
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            A great landline phone for a good price.

            To be honest, we hardly ever use landlines any more - we always have one or more mobile phones on us, and it's pretty cheap to call with that, and we're just used to it. There are times, though, when we need to or prefer to use the landline. For this purpose, of just making the occasional call, we really didn't need anything special or fancy, and didn't need any particular features - it just needed to be something basic and functional that wouldn't go, wouldn't need recharging or fixing, something that we could just pick up and use every now and then. For these needs, this is really the perfect phone for us, and only cost £10, so was a real bargain, I think.

            -ooo- The Product -ooo-

            As I mentioned, this is really a very basic product, and you more or less get what you'd imagine for the money. It makes calls - and that's it, really. It has a choice of two ring tones, and that's really the only feature. It's made of white plastic and is very lightweight, but also quite tough and strong - there's not really anything that you could break or damage on this phone.

            The handset is connected to the base unit by a cord, so you can't walk around with the phone - in this sense, it's quite an old-fashioned design, but this does mean on the other hand that you don't need to worry about making sure the handset is charged, so there's less fuss about using this phone.

            -ooo- Would I Recommend? -ooo-

            For what we needed, this phone is just perfect. It was so easy to set up, and there have never been any problems with it. The sound quality is really good, and it's comfortable to hold and use. I like the fact that it's simple to use and doesn't have unnecessary features - if there could be one extra element to it, I'd like it to have a screen so that you can see the numbers that you're typing in, although this isn't a really big issue. Overall, I think if you only occasionally use a landline, and you just need something basic that looks fine and does a good job, this is ideal.

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            04.11.2011 22:28
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            Great value basic phone for those with limited space and expectations.

            Although we often use our mobile phones in our household we still manage to get through landline phones like nobodies business. We have owned a number of telephones over the years and had varied success, overall the experiences have been bad, though!

            The BT Duet 20 is a very basic landline telephone and offers very little by way of features. Priced at around the £10-£15 mark it is probably one of the cheapest and most basic BT handsets around. The plain white finish coupled with the clean lines and minimal buttons results in an uncluttered handset offering a simple and easy to use experience to the user. The keys are clearly labelled and it would be hard to get confused when using the phone, meaning it scores highly on ease of use. The handset is lightweight.

            Obviously there are negatives to the BT Duet 20. If you are looking for something more 'techie' then the Duet 20 certainly wouldnt be of interest to you, but I find the simplicity hard to fault in times when mobile phones run our lives and we are able to control everything from our Facebook status' to our Ebay accounts at our fingertips. The simplicity is a breath of fresh air in my opinion, but some may find such a plain phone frustrating.

            The BT Duet 20 has two ringtone volume levels to choose from and a silent mode, a red light flashes to indicate a call being received. Dialling a number is simple. Anyone with large digits will find the Duet 20 very easy to use and with so few buttons very little can go wrong!

            The slimline design and minimalist approach means that for those with limited space the Duet 20 is easy to install anywhere in the home. If you are looking for a telephone for the kitchen then the Duet 20 is a live contender. The wire is of a decent length but can get tangled easily after a while of use.

            Overall the BT Duet 20 is a very basic and simple to use phone. Tech geeks may hate this phone, but for those that don't miss their mobile phone when it isnt on their person I feel the Duet 20 will be popular.

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            23.05.2011 01:09
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            A good basic, no frills phone

            If you're looking for a no frills phone then this is ideal. It does exactly as it's supposed to.

            It's an attractively designed, well made compact phone. Good clear keys on the handset make it easy to dial. It's lightweight and comfortable to hold.

            There are 2 ringtone levels to choose from. I have it set to the highest and have no problem hearing this no matter where in the house I am or even out in the garden with the door open. I have tried it on the lower volume tone but I find this too low if I'm in any other room. The ringer can be turned off completely. A red light flashes on the handset to alert you of a call. This has proved useful as I have accidentally turned the ringer off. This can be quite easily done with this phone.

            This phone is good if you have a limited space due to its slim design. It would be ideal as a second phone in a bedroom on a bedside table. It's also wall mountable although I haven't used it in this way so cannot comment on how it fairs being used like this.

            The only problem I've had with this phone is that the cable can get quite tangled up after a while. To sort this I disconnect the cable from the phone's base, hold it at the end of the cable and let the handset dangle. This makes it spin round and untangle itself. This is not a big issue and one that can be easily remedied.

            All in all I've been pleased with this purchase. It's a good basic phone that looks good and does exactly as I need.

            Features of this phone are:

            * 1 ringtone
            * Last number redial
            * Call transfer
            * Call waiting
            * Call divert

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            27.02.2011 10:25
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            a good replacement

            My house phone got trashed the other week by being run over by a pram which was being played with by my grandaughter, somehow she managed to knock it off the telephone table and break it with the pram. So, I had to run out to town and find a quick replacement as I hate to be out of touch with my family who live all over the country.

            I bought this one the BT Duet 20 from Dixons for £11.29 you can buy them on Amazon for around the same price but I didn't have the time to order online and wait for delivery as I wanted a replacement quick. This is a basic phone that can be hung on a wall where it is much safer from little hands, feet and prams !
            It comes with the wall bracket for mounting it on the wall and this screws in with a couple of screws. The phone then hooks onto the screws and the handle of the phone hangs onto the base of the phone.

            The phone has the dialing numbers on the handle which is easy to operate and the numbers are quite big so you can see them, I don't think the phone comes in any other colours but white so there's no choice on offer.
            It has the star key and the hash key at the bottom for when your making the calls that take forever with the automatic recorded voice that tell you to press the hash key now. I'm sure you all know what I mean if you've ever rang B.T to get through to customer services.

            There is a recall button and a redial button on the bottom as well as a privacy button, for some reason I have never ever used these keys on any phone I have had, so for me I'm not bothered about them being there or not.
            The ringtone is adjustable and is loud enough to be heard from upstairs if it rings when I'm up there on the computer and there is a built in light to show you that it's ringing and it has a built-in SIM card reader that lets you to copy your contacts from your mobile phone onto this phone.
            It has call log too and you can see who's rang you last.

            The ringtone is only one type so you can't change it only turn it up or down so it's a pretty basic phone. I probably will get another one with more features in time but for now this one has done well as a replacement phone. I prefer the kind that sit on a telephone table as I like to sit and chat while on the phone, but for now this one is sufficiant.

            This gets an 7 out of 10 from me and if your loking for a basic phone at a cheap price then this one would be my recommendation to you.

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            11.12.2010 00:17
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            Basic but effective phone

            It's all very well owning the latest cordless phone - but in the event of a power-cut it will be nigh on useless. That's why it's recommended that all households have a least one phone which draws its power directly from the phone line, rather than one which connects to a base station which in turn relies on mains power to operate. The 'BT Duet 20' is simply and old-skool phone which can either be wall mounted, or sit flat on a horizontal surface - I believe the term 'gondola design' is frequently used to describe the genre of such a device.

            Features
            - - - - - -
            The phone is white in colour and has a subtly curved body that feels comfortable in the hand. The back of the phone features a blue BT logo which is fairly tasteful and certainly doesn't bother me. There's no screen, no illuminated keys, or any notable gadgetry of any sort for that matter - just a number pad, a speaker, and a receiver... phones don't get much simpler than this. Perhaps I'm oversimplifying things a little - you do get the standard 'Redial', 'Secrecy', and 'hash' key, and there's a call waiting button - although it's not something that I ever use. The rounded keys are nicely spaced out and feel solid when pressed, making a definite and reassuring 'clunk' noise. The traditional twisted cable links the phone to the wall, and it's plenty long enough to stretch to over a-metre-and-a-half should the need arise.

            Aural Clarity & Settings
            - - - - - - - - - - - - - - - -
            In terms of the sound quality, the Duet 20 delivers the goods. I wouldn't describe it as crystal clear, but the voice 'on the other end' comes across with clarity and decent tone. The earpiece volume is plenty loud enough - much better that some of the ultra-quiet models that i've owned in the past. The ringer has three volume settings - 'high', 'low', and 'off', and for those hard of hearing, there's a light on the back of the handset which simultaneously flashes when you receive a call.

            Cost & Final Word
            - - - - - - - - - - - -
            Price-wise, the phone can currently be picked up for only £10 from Amazon, and this certainly represents good value for money. The only downside I can think of is the fact that being white, the phone get dirty rather easily - but similarly it wipes clean easily too. Overall then, I can only highly recommend the BT Duet 20 as a reliable and easy to use phone. It won't make the tea and vacuum the house for you - but if you just want to use your phone for making and receiving calls, then you won't go too far wrong here.

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              17.08.2010 12:56
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              Performs to a good standard, good value for money.

              Personally, the only reason I still have a landline at all is because I need one for my internet provision, however, the amount of use it gets it minimal because in general if people want to speak to me, they ring my mobile. Therefore, on having the line put in I wanted something very cheap and cheerful to connect it to, the BT Duet 20 was on offer in my local Argos for £9.99 and was just the ticket.

              This is the most basic phone I think it is possible to have. Despite this it does pretty much everything you would expect it to. It is white in colour and fairly small, the receiver fits into a cradle which is not much bigger than the receiver itself, this means it is fairly unobtrusive and will fit just about anywhere.

              The handset is connected to the cradle by means of an old fashioned, tightly coiled wires, this is one of my bugbears about this product as although the phone is seldom used, within a couple of times of doing so the cord is completely tangled up in itself. I frequently pick the received up and the cradle comes with it because of how tightly wound up the cord is - this is one of my only quibbles about the product however.

              On the handset there is a standard keypad and a couple of extra buttons including a mute and a redial button which is pretty much all you need. There is a slider switch on the side of the cradle which controls the ring volume and I do think this is a great feature, the settings are low, high or off completely and quite frequently I do simply turn the ringer off as the phone lives in our spare room so when there are guests this is convenient to ensure they are not disturbed.

              When the ringer is switched off there is a small LED light on the side which flashes red and lets you know it is ringing. This does also flash when the ringer is on but seems to be designed as a safeguard for when the ringer is off.

              I have had a couple of times when the line has been a bit crackly on this phone, I find though that if I push the wire at the bottom of the handset firmly back in to the unit itself this seems to help.

              For less than a tenner this phone is great value and provides the service it is intended for, ideal for anyone starting out, students or people who, like me, barely use the landline anyway. For minimal use it is a pretty reliable and easy to use product which performs to a good standard.

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                09.08.2010 16:17
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                • Reliability

                Disadvantages

                I would recomend this phone for the price

                The BT Duet 20 is what I would call a Standard corded Telephone , sturdy and reliable. It does exactly what it says on the box.

                The Phone is white and being neutral in colour means it should fit in with most surroundings. The down side to it being white is that it will get marks on it and generally grubby. A quick wipe with a very damp cloth should do the job of removing any marks or dirt ,it did on ours.

                All the buttons are on the inside of the handset which means they are tucked away for a bit of protection. On the handset situated at the bottom of the dialling numbers are four feature buttons ,Pause ,Redial, Secrecy and Call Waiting. Redial and Secrecy are the two buttons we use, for Call Waiting to work you have to be subscribe to your phone line provider.

                There are three ringer settings of high, low and off. The off has come in very handy when I have been on nights .It obviously still receives incoming calls but there is a incoming light indicator at the bottom of the hand set, so if any house hold member happens to walk past and see the light flashing then they would be able to answer the phone. The only down side to the ringer setting button is that it is situated on the side of the handset and could be accidentally flicked to an off position while using the phone.

                The ringer seems loud enough to me and and the quality of the sound when we are using the phone does generally sound clear but it does depend on the line and other phone you are calling too .

                The phone can be placed on a table top or the added option of wall mounting. It does come with a wall mounting diagram but no screws or wall plugs, you have to provide your own. It also comes with a full user guide but you can not really go wrong with the functionality of the phone as it is so simple to use.

                We bought the phone from Argos at a cost of £10.99 but I have seen the phone priced at £8.20 from Amazon.

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                16.06.2010 17:01
                Very helpful
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                • Reliability

                Disadvantages

                Good basic phone. Nothing more, nothing less

                What is it?
                BT Duet 20 is a phone. A white corded phone. Plain and simple - it doesn't have any fancy features, just a few features I would call 'Standard'. A few of the standard features included are the ringer change of tone, the call waiting button, redial, pause and secrecy buttons.

                Reliable?
                We bought the phone as we moved house and haven't needed to replace it - it was cheap and this is what we wanted. Saying all that the buttons being on the 'inside' of the phone means that whatever is spilt over it (tea, coffee, cornflakes!) doesn't normally end up in the buttons and cause them to malfunction - this means that the phone was more successful than our old one in that it didn't break when the builder accidentally spilt a couple of large dobs of cement over it.

                Hearing quality:
                This is a big one in our household as my mother is part deaf. She can hear slightly on this phone, but is better with one with an amplified button which makes it louder for her.

                Downside:
                The hearing quality as mentioned could be better. It also looks substantially like a cheap phone, so perhaps if you didn't want your friends to know this it wouldn't be the one for you.

                Overall:
                An okay phone for £10, and I don't think really you will get a better one of this quality much cheaper. We also found that by having it corded we didn't walk off with it and therefore spend ages either looking for the phone or waiting for it to charge up.

                (We got our phone from Argos as it was really easy!)

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            • Product Details

              BT is one of Europe's leading providers of telecommunications services. Its principal activities include local, national and international telecommunications services, higher-value broadband and Internet products and services, and IT solutions.

              The BT Duet 20 has a range of features including Call Waiting option, call indicator light, redial and secrecy buttons. It is also wall mountable and an ideal small gondola phone at an affordable price.

              Technical Data

              Product Description: BT Duet 20 - corded phone
              Product Type: Corded phone
              Call Services: Call Waiting
              Body Colour: Chalk white
              Manufacturer Warranty: 1 year warranty
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