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BT Synergy 4500 Triple

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    6 Reviews
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      24.06.2010 17:26
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      Good phone let down by poor battery life

      We found these phones to be of reasonable quality - we purchased them as a triple pack while they were on offer. The design of the phones (glossy black plastic) means that they fit well with most surroundings. They are quite chunky and therefore easy to hold. A red light comes on all inactive handsets when one is in use to indicate that that is the case. While the buttons stand above the face of the phone and are easy to press, we were disappointed that they weren't backlit and therefore if making a call at night we had to turn the light on to do so. Call quality was good, although we found that the actual range was much less than claimed - we struggled to use the handsets in our (small) garden even when close to the house, which was disappointing. The phones have a large capacity phonebook and caller display on a decent size screen. The answering machine had plenty of space - we certainly never had more messages than would fill it; also, we never found a way to increase the number of rings before the answering machine would kick in. Our biggest disappointment was the battery life - in spite of changing the rechargeable batteries for higher capacity ones, on a full charge the phones would sometimes fail to work and when they did work would last for only five to ten minutes. If it had been one handset or base, I would have put it down to a specific problem but as it affected all three of our handsets, regardless of which base was used to charge them, we came to the conclusion that this was a design problem. Easy to plug in - main base required power and telephone sockets, bases for additional handsets required power only.

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      21.05.2009 09:21

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      A decent phone let down by occasional poor call quality

      The BT Synergy 4500 phone looks pretty nice, but is ultimately let down the poor quality of the sound. This particular model comes with one base station that has an answerphone and and 2 other terminals that can be located around the house. The answerphone is of pretty decent quality - easy to program and you can use an automated voice if you don't want to record your own message. Anyone that has BT Answer 1571 will immediately see that this answerphone is a lot better than BT's free service - for starters the digital display immediately alerts you to the fact that you have messages, very useful if your used to using 1571! Handsets have a neat black design that gives the phones an executive feel, I do think that the silver around the main call buttons looks a bit random though. The major problem I have with this phone is that the quality of the calls is often quite poor - the person you're talking to can quite often sound echoy and there's sometimes a lot of interference on the line. It's not really digital quality.

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      25.08.2008 12:39
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      Not as good as others but ok

      I bought the synergy 4500 as they seemed to have everything I required and more, but I found two faults that I am unhappy with. The first is the sound, there are two settings, normal and speaker, the normal setting is not that loud, which makes it difficult to hear at times and turning on the speaker is too loud for a private conversation. The second problem is the life of the battery all three hand sets need to be put on the base at night to recharge if you don't they will be nearly dead by the morning, I have even changed the battery and this make no difference. With the negative aspects over, the rest of the features are excellent. The name and number phonebook can store up to 255 names, names can have 1 of 15 ringer melody tones assigned to it so you know who is ringing when it rings just by the tone. On the main base is an opening for a SIM card this is handy to transfer numbers from a mobile phone to the house phone or vice versa. Ringer volume is between 1 and 5, 1 is low 5 is high. The earpiece volume has 5 settings but even at five it's not that loud. The answer machine is quite good with a pre-recorded message or record your own. It can be operated from the handset, the base, or from another touchtone phone, handy if you are away from home. One very handy item is caller display (provided it's not withheld) prior to answering the call; this is free if using the privacy at home from BT. What's the benefit? This is from the BT web site. BT Privacy at Home* gives you more control over incoming calls. It includes Caller Display**, which lets you see the number of the person that's calling, so you can decide whether to answer. Caller Display is FREE as part of BT Privacy at Home. How does it work? Caller Display lets you see the number that's calling, unless it's withheld or unavailable. To use this service you'll need either a phone with a screen or a Caller Display unit. BT residential customers making some calls on the BT network can opt in to receive Caller Display for free, subject to availability. Analogue lines only. Caller display equipment required. Numbers will not be registered if the call is from payphones; some switchboards; non-BT networks; or where a caller's number is withheld. Allow 28 days for activation of telephone preference service. Terms and conditions apply. ** Caller Display equipment is needed. Numbers will not be registered if the call is from a payphone; some switchboards, non BT networks or where the caller's number is withheld. Text messaging, this phone is very good for sending and receiving text messages, you get 100 free text messages every month on the BT standard calling plan and more on other plans check the BT web site.

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        19.07.2008 21:20
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        very classy phone

        I am really glad I bought these telephones as I am really happy with them. I bought them when they were on offer for £75 from Littlewoods. They are shiny black in appearance and are very classy and elegant looking. The buttons are black except for the arrangement at the top where the buttons are silver. This includes the menu button which you use to scroll through the different sub menus. They are simple to use as the menu is very straightforward and easy to understand. I liked the fact you could put your sim card from your mobile phone into the base of the main phone and transfer numbers across. The answering machine is situated in the main base of the first phone and has lots of settings so you could personalise it. The telephones have lots of ringtones on it and you can set a different tone for each individual person. You can ring internally to another handset, and if you lose the phone it has a find button which is on the main base which you press and it makes a noise so you can find it. They are very light but sturdy, mine have been dropped a few times and were ok! The instruction book is very informative so this really is an easy phone to have. It looks fantastic and it works the same. These are very classy phones which are worth every penny in my opinion.

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          14.07.2008 18:24
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          Excellent product

          This triple walkabout landline telephone system is simplicity itself to use and means that the average family home will have access to the phone in most areas. The set is very elegant, the handsets are very light and easy to use single-handedly - a far cry from the first cordless phones which were so heavy to use. The features are varied and cover all that you would expect of a home phone; they are easy to set up and this set has the added advantage that it can send text messages and you can also back up a sim card with it. One handset can also telephone another which is very useful in a large home or office should you need to talk to someone without having to find them. I paid £82.99 for this system through Great Universal mail order; I also earned 12.5% commission on any other goods I may order from them so the price could have come down had I kept an account with them. The base is neat and space-saving and can be put on the smallest shelf or bedside cabinet. I have been delighted with this particular phone set up and would recommend it for use in homes and offices. I represents excellent quality for a great price.

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            09.02.2008 15:15
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            A reliable set of phones perfect for families, buisnesses and individuals alike.

            The BT Synergy 4500 is just one more in a long line of BT produced phones, coming in a single, duo, trio and quad packages it is designed for homes and businesses alike. The phone is cordless with a separate docking unit for each handset, each handset is a good size fitting comfortably in the hand but not so small, like mobiles etc, that it is difficult to use properly. The sleek and stylish black handset features large easy to press buttons, they are well spaced and clear to read making the phone nice and easy to use, many phones I've used in the past have had their buttons too close or too small making it easy to dial wrongly or cut off a call when you're meant to be answering it. The phone also has an LCD display screen which shows such things as the incoming callers number and address book entries, it is backlit which is great for those of us with poorer eyesight or for use in dim light. The phone has a large address book capacity holding up to 255 names and numbers, that's ample space for me and my family, although I'm sure a few of those young hip social networkers out there may have enough contacts to fill the space, rather fantastically the phone has a SIM card reading facility meaning you can insert your mobile phone SIM card into the phone and it will detect your numbers allowing you to copy them into the phones memory saving you from entering them one by one or reaching for an address book every time you need to make a call. There are 15 different melodies available with the phone, which we found quite difficult to actually set up at first, all we'd get was a few seconds of the melody before a basic ring tone cut in, however after a little perseverance the desired tone was selected and now plays whenever the phone rings, there is also a basic ringing tone in the background of it though which sets it apart from basic mobile phones, handy in a house full of mobiles, this way you'll know it's the landline you need to answer. As far as the actual tone of the melodies go, they aren't the best I've heard, they're well put together so you can tell what they are but the tone is quite rich, almost padded with cotton wool in their sound, they certainly aren't what I'd describe as bright and breezy. It is possible to send and receive texts from this phone making it like a mobile in many ways, this feature is handy if you only need to send some quick info rather then get caught in a long conversation, you will however need to sign up for the BT caller display service to be able to receive your texts, this is at no extra charge and of course also gives you the caller display feature that shows you the number dialling in to you on the LCD screen. The answer machine has up to 11.5 minutes recording time which should be more than enough for the average family who've left the house for the day, even on a weeks holiday you're unlikely to rack up enough messages to fill up the whole memory. A nice little feature with the answer phone system, which I've not always had on previous phones, is the message display counter, which obviously tells you how many messages you've been left, occasionally I've left a message having spoken to the person who left it between the message being left and me getting home to listen to my messages, in my laziness I'll leave the message until I need to listen to others that may have been left so if the counter is being shown as 1 message I can go out for the day and know when I get home if there's a new message (i.e counter showing 2 messages) that I need to deal with or just the old one that I can ignore for a little longer. With 50m range indoors and a whopping 300m outdoors this phone is perfect for anywhere in the house or garden, you can easily carry it down to the bottom of the garden to do a bit of planting or peg out your washing knowing you'll have a decent enough range and signal to answer the call comfortably. The integrated antennae makes carrying the phone around even easier as there's no bit sticking out to get caught up on clothes. When fully charged the phone has up to 10 hours worth of talk time, which is one heck of a phone call! As well as 100 hours standby time, meaning you can accidentally forget to put the phone back in its cradle or not put it back in quite right, usually the mistake I make, and there's no risk of the phone going flat over night. The phone takes AAA batteries which are rechargeable, when it is docked in its main unit this recharges the batteries, taking this form of battery though means that in the event of some kind of electricity/power problem you could use regular AAA batteries to power the phone and just hope the phone lines etc aren't effected by whatever has caused the power problems. Having the triple unit means that you can pretty much cover all areas of the home, a phone in key rooms such as the lounge, bedroom and kitchen. Obviously they all ring simultaneously which can be quite a racket but once one handset is picked up the others stop ringing. The multiple handsets also allow you to "conference call" meaning 3 different people could use all 3 handsets at the same time (obviously speaking to one person on the other end) making a larger group conversation then a one on one call, a great option for when you (or your teenagers) have groups of friends over, they all get to speak to the caller at once, a girly gossip dream I'm sure. You also have the feature of being able to make internal calls to the other handsets, perhaps not necessary in smaller homes but larger houses or town house style buildings may benefit from this. The main phone has a larger docking unit then the additional handsets, it is however nice and compact and doesn't take up too much space on the coffee table, from the main unit you can deal with your answering machine and missed calls. The docking units for the additional handsets are even more compact making the overall set up very tidy and space friendly, all handsets will fit in each docking unit so there's no problem if handsets get mixed up. Price & Availability- You can pick the phone up from the online BT shop or from many electrical stores, ours came from Comet. Obviously prices vary depending on the set you want, a single starts from £59.99, a double from £89.99, trio from £109.99 and the quad from £129.99. Which overall I'd say is good value which ever package you chose, you get a stylish, feature packed phone that will last. Go to- http://www.shop.bt.com For more on the BT phone range, prices, accessories etc.... Overall- The BT Synergy 4500 is a pleasure to use, easy to manage with fantastic modern features such as digital answer phone, SIM card reader and text capacity. It's basic features such as it's battery life and range make it very reliable and having the option of buying in different sized packages it is perfect for individuals or large families. It looks good and is a great size for a landline phone, not too small and fiddly like many modern units can be. My only complaint is that I'm not fond of the ring tones but otherwise I would certainly recommend it.

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