

Product Type: British Telecom telephones
Newest Review: ... the buttons stand above the face of the phone and are easy to press, we were disappointed that they weren't backlit and therefor... more
Good phone let down by poor battery life
BT Synergy 4500 Triple

Member Name: rooty
Product:
BT Synergy 4500 Triple
Date: 24/06/10
Rating:
Advantages: Call quality; cost
Disadvantages: Terrible battery life; unlit buttons
We found these phones to be of reasonable quality - we purchased them as a triple pack while they were on offer.
The design of the phones (glossy black plastic) means that they fit well with most surroundings. They are quite chunky and therefore easy to hold.
A red light comes on all inactive handsets when one is in use to indicate that that is the case.
While the buttons stand above the face of the phone and are easy to press, we were disappointed that they weren't backlit and therefore if making a call at night we had to turn the light on to do so.
Call quality was good, although we found that the actual range was much less than claimed - we struggled to use the handsets in our (small) garden even when close to the house, which was disappointing.
The phones have a large capacity phonebook and caller display on a decent size screen.
The answering machine had plenty of space - we certainly never had more messages than would fill it; also, we never found a way to increase the number of rings before the answering machine would kick in.
Our biggest disappointment was the battery life - in spite of changing the rechargeable batteries for higher capacity ones, on a full charge the phones would sometimes fail to work and when they did work would last for only five to ten minutes. If it had been one handset or base, I would have put it down to a specific problem but as it affected all three of our handsets, regardless of which base was used to charge them, we came to the conclusion that this was a design problem.
Easy to plug in - main base required power and telephone sockets, bases for additional handsets required power only.
Summary: Good phone let down by poor battery life
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