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BT Verve 500 Triple

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1 Review

Caller display - answering machine - Caller ID - cordless - telephone book - 50 m indoor range - 300 m outdoor range - 120 hours standby time - DECT

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      25.08.2015 18:37
      Very helpful



      The Leader Of Faults

      On the plus side, this phone is stylish, slim, lightweight and doesn't take up much room on your surfaces. Ummmm, oh yeah, BT have brought back speed dial, yay! Ok, now for the top 5 of quite unbelievable things that don't function or have been designed by someone who quite clearly doesn't give a hoot for people who want to own a quality phone that works:

      1. If you choose a ring tone over the dreadful poly tones, your phone won't ring when receiving an incoming call. Instead your handset will chirp, not unlike a heart monitor. A workaround is to set a poly ring tone, and hope no-one with taste is visiting your home when you get a call

      2. You have to set the date in dd/mm/yy format but the display only shows the dd:mm, exactly the same as the time format, hh:mm. So it's hard to tell the time from the date. For example, ten past ten (am or pm) on October 10, 2008 will show as 10:10 (as the date) and 10:10 (as the time) at the extreme left and right hand side of the display.

      3. The alarm feature works just the once, so you have to reset it every time you want to use it

      4. Whilst on a call, the sound cuts out every few seconds so you get to hear every alternate word the other party has to say

      5. The dimmer feature - best to set it to off or it dims in such a way that you think something is seriously wrong with the unit, bit like when your colours run in the wash

      BT is aware of the poor reviews of this product but unfortunately the helpline will give you different advice each time you place a call. The suggested fix of unplugging everything, resetting the annoyingly fiddly battery packs and leaving it for 20 mins before setting it up again, doesn't work.


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