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Polycom Soundpoint Pro

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Polycom SoundPoint Pro - Conference phone w/ call waiting caller ID

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      03.07.2009 17:05

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      Not great value and would not recommend.

      Our office bought this conference phone from Nimans for £211.25 and we do not think it is of good value. The speaker is ok and the whole room can hear the conversation. But the microphone is not too good you still need to sit close or lean forward while speaking. Sometimes it looks like the line dropped as it goes suddenly very quite and you get concerned if the other side can hear you. I suppose this does not happen to all the phones because our office actually bought two of this phone and only one has this problem.
      The biggest disadvantage of this phone is that you cannot transfer a call from this phone to another. So every time if a caller asks for anybody else, we need to use other phones to call the colleague who then needs to come to your phone to answer. We contacted the technical support and they said to be able to transfer, your PBX needs to be in a certain setting up. Praise to Polycom online techinical support service. Quick response.

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  • Product Details

    With the Polycom SoundPoint Pro desktop Conference Phone, smaller rooms and individual offices get the same full-duplex clarity as the boardroom, with a front microphone optimized for hands-free, one-to-one phone conversation. Press the rear microphone key on the Professional model for group conferencing with 360° coverage. You can have up to a 4-way unassisted conference right from your desktop. Use it as a handset, in speaker mode, or attach a headset. Change modes with a touch of a key or by lifting the handset.