Product Type: LG Electronics 3D LCD TV
Newest Review: ... the issue. On contacting LG customer support I was told that I needed to buy new HDMI 1.4 cables for all of my devices. I haven't tried th... more
Plenty of problems
Member Name: mdaniel74
Advantages: 1080p HD, 3D
Disadvantages: Poor sound quality
I researched many TVs before settling on the LG 47LM620T and to be honest I wish I'd carried on looking.
The main reason I purchased this TV was to replace an old Toshiba 42" TV which was nearing the end of it's life. I wanted a Smart TV and I wanted an upgrade in size. I settled on this TV due to the price, as well as reading reviews of the Smart TV interface.
When I got the TV home I found it surprisingly light and easy to set up. However, as soon as I connected my Sky + box I could see that something was wrong. Occasionally, and only on certain channels, the audio did not sync with the picture. This did not happen consistently and did not happen across all channels. At first I thought this was a problem with the Sky, as blu rays played without this syncing issue. However, I eventually came across a blu ray that did suffer from this issue, with the sound being at least half a second quicker than the picture. There is a syncing option available through the TV menu where you can manually sync the sound and picture, but this was no good in this case due to the inconsistency of the issue. On contacting LG customer support I was told that I needed to buy new HDMI 1.4 cables for all of my devices. I haven't tried this yet, so can't comment on if it works.
The 1080p Full HD picture is stunning when watching blu rays or HD channels - easily the best I've seen. However, the TV does suffer from a considerable motion judder issue. Whenever the image moves quickly on the screen the motion judder lasts a few seconds and can render the picture virtually unwatchable for that time. However, an upgrade to HDMI 1.4 is meant to fix this issue too.
Another bugbear is the sound quality. Now, on all flatscreen TVs the sound quality isn't the best, but it seems that when manufacturing this TV, the sound was of secondary importance to LG. It is tinny at best, but the real problem comes when the volume is turned up a notch or when some bass manages to come through - the TV sounds like it is vibrating. After some online research and an inspection of the TV I found that this was due to one of the bolts in the TV stand. If you mount your TV to the wall this won't be an issue, but if you can't do that and have to use the stand, you may find that, like me, you have to buy a separate sound system to bypass the awful sound on the TV. Unlike my previous TVs I have also found that volume levels differ wildly between different channels - on some channels the volume level is find around 13, but on one channel I watched recently I had to put the volume up all the way, and I was still struggling to hear it.
Despite all of these issues, this TV is not all bad. As I mentioned, the HD picture quality is amazing. The 3D is also much better than I expected it to be. I feel that 3D is usually little more than a gimmick, but for certain films and TV shows this TV provides a completely immersive experience that I would definitely recommend. The TV comes with 4 pairs of 3D glasses which are colourful and fairly comfortable. Through the Smart TV menu you can access a range of free 3D content such as documentaries, cartoons and concerts, as well as some VOD 3D content. The 3D is definitely the best thing about this TV and there is also an option to convert non-3D content in to 3D - it's a nice little feature which works quite well, but as the source is not true 3D it is nowhere near as good as the dedicated 3D programming available.
The Smart TV functionality is good and easy to use, although I find that I rarely use it. If I had a criticism I would say that it doesn't feel particularly slick. You can find various apps such as BBC iPlayer, twitter and you tube (which are free) and LoveFilm and Netflix (which you need to subscribe to). You can also browse the internet, although this is quite fiddly. Thinking that I would use this functionality more, I purchased the Magic Remote to make it easier. It works a little like a wii controller, but instead of a bar to put on top of the TV it is controlled by a small box that plugs in to the back of the TV. The problem with this is that the lead provided isn't big enough for the box to stretch to the middle of the TV, making the control of the curser difficult as it is off-centre. Additionally, the Magic remote is not compatible with other devices and generates error messages when they are turned on. For that reason I rarely use it and wouldn't recommend it.
In conclusion, although I regret buying the TV, if you can get around the various sound and picture problems, it's a good unit with a great HD picture and 3D. For me, however, this isn't enough.
Summary: Lots of problems, and the disadvantages considerably outweigh the advantages
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