The Product: Dell 20" Monitor About Dell: In order to accurately carry out the Dell reviews that I am currently working on; I recently visited the Dell website and found it impressive and easy to navigate. Dell's homepage is user friendly and as you would expect from a global computer business is slick and self promoting. Dell started out as a cheaper solution to computing needs and some of their earlier laptops took a bit of a bashing in the media. The computers we use in the UK now are mostly made in Czechoslovakia, so if air miles worry you, they have not travelled as far as they might have. I did not realise that Dell was founded in 1984, nor that it now has various community initiatives or that their full history can be found on the website. I will leave you to decide if you want to check it or not, the point here is to review the computer speakers, but the website is: http://www.dell.co.uk/ should you wish to check it out? Today, I think it is safe to say Dell is a leading brand in home and business computer solutions. I am sorry if you are reading all my reviews that the start is similar for the Dell products, however, I think it is balanced with fairness on the consumer who may just be seeking one or two computer items. The Monitor/Screen: I bought the Monitor as part of a package from Dell 4 years ago and I am very pleased with the performance of the monitor. My Personal Experience of the Monitor: The monitor arrived in a double wrapped box and required simple assembly that comprised of slotting the screen into the stand and attaching the computer and power lead. It was very easy to set up following the instructions and I've never looked back since. The screen is excellent quality with good clarity and colour. The frame has kept its shine and is easy to clean. I have bought some special screen cleaner for cleaning the screen and it is as good as the day I took it out of the box. Our home PC is on all day, every day, so I think 4 years use apart from a couple of short holidays is an adequate test! To adjust the screen settings there are simple tactile buttons on the right hand side of the screen, featuring light up icons in the frame. There is a simple on/off switch in the bottom right hand corner, however the screen automatically powers down with the PC. I use the monitor for computing, surfing the 'net, watching recordings of live music concerts and enjoy films and catch-up TV. My daughter sometimes uses it for games. I am very pleased with the performance of the monitor and I am happy that I decided to pay extra for a high quality item. Any problems? No, none at all! So why did I choose Dell? I work in a large secondary school and our computer suites were gradually being changed over to Dell. I found that the customer service and process were both very good. At the time I was also a part-time university student, so I was able to apply a student discount to my purchase. Dell was able to provide what I wanted at a fraction of the price their competitors were asking. At the time I bought this we had just had a new suite of computers installed into a room I sometimes used. They had really nice wide 17" flat screens, which seemed huge compared to those in other rooms. Our IT department , however were trialing some even larger monitors for their own use and that was what led me to select the 20" screen. Of course four years later the 20" will seem small to many people as they come up to 30" now, for my use though that would probably be too big, as I sit fairly close to the screen. In Conclusion: I love my Dell Monitor and look at it every day! Who is it for? Anyone and everyone, this is a monitor that is rated high enough for gaming. That means it is great for watching TV or DVD's on too. Of course it is great for general computer work and internet use as well. Price and Availability: I bought my first one direct from Dell on-line, my order was delivered promptly and when expected. I was kept informed every step of the way and would highly recommend both the item and the company. I think I paid around £400.00 for mine and they are available on eBay for a fraction of that and similar items are available new from Dell direct or new and used from Amazon. Thank you for reading my review and I hope you found it useful. I have deliberately switched between calling it a "monitor" and a "screen" because at home and work we now call them screens, but some people call them monitors. I almost changed it, but decided to leave it in honour of equality and inclusion - I don't care what you call it, but I have been very pleased with mine!