Woodlands Leisure Park

On arrival we waited to pay in a que for half an hour as only two pay kiosks were open, with small kids this is no fun. On entering we found the staff rude and unhelpful making my two year old wake up and get out of her push chair to be measured against a minimum ride height sign then trying to get us to pay for her when she was 10cm under the limit. On entering we found the facilities dirty with bins overflowing at 10:30am, the rides were poor and outdated with long ques. The site is poorly signed and staff poorly trained and left to deal with problems beyond them. We finally tracked down a manager (i use the word loosely) and put our points across and demanded a refund ...  Read the complete review

fantastic neat campsite with great camping facilities , unfortunatly , utterly useless staff in the case of emergency. myself and two others in my party where in a serious acident on the taboggen run where 1 child was seriously injured and ended up having three hours of surgery , two other members of that party where left with long term injuries. no staff where first aid trained, the paramedics where called ten minutes after the accident with no briefing on what had happened so it was a further ten minutes before correct treatment was given by which time the seriously injured child had gone into shock, no compassion was given to any of the people involved in the ...  Read the complete review

we went camping with our 3 year old daughter and were put on a spacious hard standing pitch, which at first we thought was good as it was so level and they give you a mat to put under your tent, but on erecting our reasonably sized tent, found that the guy ropes didnt reach the grass, so had to hire metal pegs for £20.00 deposit, the mat they provide is not really adequate for the gravel pitch and we worried about it piercing our groundsheet.The toilet facilites were very clean and tidy, as was the washing up area, rangers were always there cleaning. We found most of the staff very pleasant and the whole park and camping area was spotless, the park rides are ok, ...  Read the complete review

I have been to this theme park a few of times now usually with my nieces and have to say every time we have been we have had a fantastic day out. The kids absolutly love it, there is loads to do from indoor play areas to outdoor slides & play areas. The park is set in 70 acres of ground & I think they have filled every square inch of it with some sort of ride or other. There are 15 family rides & 10 playzones, 300 animals & 100,000sq ft of indoor play areas. The biggest indoor play area they have is just inside the entrance & its massive you can quite easily loose the kids in there (so best to go in with them, yes adults are ...  Read the complete review

myself, my wife and my 2 and 6 year olds were there for approxametely 1.5 hrs. some disgusting person had either vomited or deffacated halfway down an enclosed slide. we were all covered in whatever the bodily fluid was. the staff were unable to act in a sensible manner, they did not know who to inform or how to go about it. i informed them i would be using there showering facilities to clean ourselves. the receptionist was full of smiles, especially when informing us that they could not refund us from this office ( at this point we had not even discussed this!) we cleaned ourselves up in mediocre facilities and subsiquently traveled the 270 miles home. post trauma and ...  Read the complete review